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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hollie Wallace

Hollie Wallace

May 9, 2025

5  out of  5
rating by Hollie Wallace
"They have been extremely helpful with our cars and house"
We responded:
"Thank you, Hollie, for your wonderful feedback! I'm happy to know that our assistance with your policies has been valuable. If you have any more questions or need further assistance, feel free to reach out anytime."
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Sherry Spencer

May 8, 2025

5  out of  5
rating by Sherry Spencer
"I want to thank Ashlee C for helping me solve an issue I had. Your the best!"
We responded:
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Ashlee was able to assist you with your issue. We are grateful to have her on our team. If you need any further assistance, please feel free to reach out to our office anytime!"
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Carl Miranda

May 3, 2025

5  out of  5
rating by Carl Miranda
"I went to State Farm to understand clearly what I was paying for and if I needed to change anything Ashley was polite responsive and helpful it was nice to be treated so respectfully I trust them"
We responded:
"Thank you, Carl, for sharing your experience! I'm glad Ashley was able to assist you with clarity and respect. It's wonderful to know you felt well-informed and valued. If you have any more questions or need further assistance, don't hesitate to reach out."
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Chayce Rikard

April 26, 2025

5  out of  5
rating by Chayce Rikard
"Such a nice place of business. Love it"
We responded:
"Thank you, Chayce, for your kind words! I'm glad you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Chad Rogers

Chad Rogers

April 25, 2025

5  out of  5
rating by Chad Rogers
"I have been with State Farm and Caley's agency for many years now. They have always been very friendly and helpful, and very knowledgeable. Today I added a new vehicle after having been quoted previously, and Cheyann was able to pull up my quote, answer all my questions, and got my payment processed and policy started very quickly. Excellent customer service, as always! I highly recommend this agency."
We responded:
"Thank you, Chad, for your kind words and for being a loyal part of our State Farm family for so many years! I'm glad to hear that Cheyann was able to assist you efficiently with your new policy. Your recommendation means a lot to us. We're here for any future needs or questions you might have!"
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Michael Bloom

April 24, 2025

5  out of  5
rating by Michael Bloom
"Had a little bit of an issue with paperwork but Angie worked really hard to get it resolved in a timely manner, very satisfied with Angie and State farm."
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Angie was able to assist you efficiently with the paperwork. Your satisfaction is important to us, and we're grateful for your business with our office and team. If you have any more questions, please feel free to reach out."
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Andrea Taylor

April 23, 2025

5  out of  5
rating by Andrea Taylor
"Very responsive to customer needs!"
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm glad to know that our responsiveness met your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Grace Mills

April 23, 2025

5  out of  5
rating by Grace Mills
"Outstanding Service from our State Farm Agents! We've had the pleasure of working with our State Farm insurance agents Carolina and Ashlee for approximately 6 months, and I can't say enough good things about our experiences. From the very first interaction, they were professional, knowledgeable, and genuinely caring… because “CHOOSE KINDNESS” really matters and makes all the difference in the world. A true treasure in this day and age. They took the time to explain all our coverage options in a way that made sense and made sure we felt confident in our choices. What really sets them apart is their unmatched dedication to customer service. This level of customer service comes from the (top), I can’t thank Caley Baillio enough for sharing her beautiful heart with the world through her amazing team of agents. Whether we’ve had questions about our policy, needed help with our renewal, or just wanted advice on how to better protect our home and car, they’ve always been quick to respond and incredibly helpful. It’s rare to find someone who treats you like more than just a number—but like family, that’s exactly what they do. I highly recommend Caley Baillio - State Farm Insurance Agent to anyone looking for a trustworthy, responsive, and compassionate insurance professional. They truly go above and beyond, and we’re so grateful to have them in our corner!"
We responded:
"Thank you, Grace, for taking the time to share such a kind review! I’m glad to hear you’ve had a positive experience with Carolina and Ashlee. Their commitment to attentive and informed service is something we truly value. It’s great to know you’ve felt welcomed by our team, and we’re happy to assist with your insurance questions or coverage options anytime. Your recommendation is sincerely appreciated!"
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Gordon Martinson

April 16, 2025

5  out of  5
rating by Gordon Martinson
"Caley and her team are awesome!! Always responsive and helpful"
We responded:
"Thank you, Gordon! I'm glad to know that you find our team responsive and helpful. Your satisfaction is important to us, and we're here to assist with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Aaron Hunter

Aaron Hunter

April 15, 2025

5  out of  5
rating by Aaron Hunter
"Cheyann is the best. Tons of help and knowledge about policy revisions and finding me the lowest rate possible with the most coverage. Thank you!"
We responded:
"Thank you, Aaron! I'm happy to hear that Cheyann was able to assist you with policy revisions and securing the best rate with comprehensive coverage. We appreciate your feedback and are here for any future questions or needs!"
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Trey shirey

April 7, 2025

5  out of  5
rating by Trey shirey
"Cheyann was suck a great help with getting my spouse added on to my policy it was quick and easy and she explained so much I did not know about. Thank you so much"
We responded:
"Thank you for sharing your experience, Trey! I'm happy to hear that Cheyann was able to assist you efficiently and provide valuable information. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"
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Catherine Westmoreland

March 28, 2025

5  out of  5
rating by Catherine Westmoreland
"Thank you for the delicious tea at HTeaO. You made our day!!"
We responded:
"I'm happy to hear you enjoyed the tea, Catherine! It's wonderful to know it made your day. If you have any questions or need assistance, feel free to reach out."
Profile photo of Greg Gonzales

Greg Gonzales

March 28, 2025

5  out of  5
rating by Greg Gonzales
"I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"
We responded:
"Thank you, Greg, for sharing your experience! I'm glad to hear that Carolina was able to assist you with your insurance needs in a knowledgeable and pressure-free manner. It's wonderful to know that the process was pleasant for you from start to finish. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Merissa Seals

Merissa Seals

March 28, 2025

5  out of  5
rating by Merissa Seals
"Love this place so friendly and nice💕"
We responded:
"Thank you, Merissa! I'm glad you found our office friendly and welcoming. Your kind words mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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erin hanley

March 28, 2025

5  out of  5
rating by erin hanley
"Awesome!"
We responded:
"Thank you, Erin! I'm glad you had an awesome experience with our office. If you ever need assistance or have questions, feel free to reach out."
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Martin Herrera

March 28, 2025

5  out of  5
rating by Martin Herrera
"Amazing support and service from her and team with our RV Travel Trailer Policy! Thanks for the Tea!"
We responded:
"Thank you, Martin! I'm glad you appreciated the support and service from our team with your Policy. It was a pleasure to assist you, and I'm happy you enjoyed the tea! If you have any more questions or need further assistance, feel free to reach out anytime."
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Tiffany Bouska

March 28, 2025

5  out of  5
rating by Tiffany Bouska
"So kind of them to serve the community!"
We responded:
"Thank you, Tiffany! I'm happy to know you appreciate our efforts to serve the community. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Jenny Janecek

March 25, 2025

5  out of  5
rating by Jenny Janecek
"Cheyann, Lauren, and Angie gave me awesome customer service! They answered all my questions and got everything I needed taken care of quickly and professionally. Thank you ladies!"
We responded:
"Thank you, Jenny! I'm so happy to hear that Cheyann, Lauren, and Angie provided you with such excellent service. It's wonderful to know they were able to address your questions and needs efficiently. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Euler Rocks

Euler Rocks

March 14, 2025

5  out of  5
rating by Euler Rocks
"The staff are responsive and helpful. Cheyann helped me get a new car insured in an efficient manner. Much better than others agents I used in the past."
We responded:
"Thank you, Euler, for your wonderful feedback! I'm happy to know that our team was responsive and helpful. Cheyann is indeed a valuable part of our team, and I'm glad she could assist you efficiently with your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Rylee Owen

Rylee Owen

March 7, 2025

5  out of  5
rating by Rylee Owen
"Since the first time I called, Derron has been nothing but perfectly helpful! He is very responsive and makes me feel like he genuinely cares about having my husband and I as clients. He is extremely helpful so matter what or when I ask! He is always looking for ways to help out policy fit us! He is amazing to work with and always has a fun story to share! Whenever someone talks about finding a new insurance company, I always recommend giving him a call."
We responded:
"Thank you, Rylee, for sharing such a wonderful review! I'm delighted to hear that Derron has been so responsive and genuinely caring in assisting you and your husband. It's fantastic to know that he goes above and beyond to ensure your policy fits your needs and even shares a fun story or two! Your recommendation means a lot to us. If you ever need anything else, please feel free to reach out. We're here to help!"
Profile photo of Kevin Cruz

Kevin Cruz

March 4, 2025

5  out of  5
rating by Kevin Cruz
"Recibi excelente atención con Carolina me ayudó mucho a obtener un buen precio en mi póliza de seguro los recomiendo porque también te ayudan en español..."
We responded:
"¡Gracias, Kevin, por compartir tu experiencia! Nos alegra saber que Carolina pudo ayudarte a obtener un buen precio en tu póliza de seguro. Nos enorgullece ofrecer atención en español para que todos nuestros clientes se sientan cómodos y bien atendidos. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of Colin Mason

Colin Mason

March 4, 2025

5  out of  5
rating by Colin Mason
"I am so happy to have found Caley's State Farm office. Her agents Carolina and Angela took the time and care to provide me, not only with a quote, but also made sure that my actual needs were being met. They reviewed the policy I was looking to replace and found that I wasn't covered like I thought I was. Now, I have more coverage, I feel safer, and as a bonus, saved me tons. My auto insurance rates are less than half what I was paying before. I am a super fan."
We responded:
"Thank you, Colin, for sharing your experience! I'm delighted to know that Carolina and Angela were able to assist you thoroughly and ensure your coverage needs were met. It's fantastic that you're feeling safer and saving on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Judi Colletti

Judi Colletti

February 25, 2025

5  out of  5
rating by Judi Colletti
"Carolina has been so amazing, she covered everything I needed to know on my policy! Very kind and very pleasant person to talk to, I would recommend them to anybody and she was very professional at it! THANK YOU FOR MY EXPERIENCE WITH STATE FARM, IM ALL SIGNED UP AND READY TO GO! THANKS AGAIN CAROLINA!"
We responded:
"Thank you, Judi, for sharing your experience with us! I'm delighted to hear that Carolina was able to provide you with all the information you needed and that you found her to be both kind and professional. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Welcome to the State Farm family!"
Profile photo of Allison Evans

Allison Evans

February 25, 2025

5  out of  5
rating by Allison Evans
"I had a great experience working with Cheyann. She was responsive and very helpful. I was able to update my insurance after getting a new car in just a few quick email exchanges."
We responded:
"Thank you, Allison, for sharing your experience! I'm delighted to hear that Cheyann was able to assist you efficiently with your insurance update. It's wonderful to know that the process was smooth and quick for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Gutemberg Bissereth

Gutemberg Bissereth

February 21, 2025

5  out of  5
rating by Gutemberg Bissereth
"Ms. Cheyann provided exceptional customer service, expertly assisting with the addition of insurance coverage and the DriveSafe application to my vehicle."
We responded:
"Thank you, Gutemberg, for your wonderful feedback! I'm delighted to know that Cheyann provided you with exceptional service while assisting with your insurance coverage and the DriveSafe application. It's great to have her on our team! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"