State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kendra Jones
June 5, 2026
"They're always on top of things and they do things quickly and efficiently. I was able to get a copy of my ID card by email with my married name on it in just minutes just so it matched the name on my driver's license since it can take up to 24 hours for it to show on the app. I would recommend just this one State Farm location to anyone and everyone who works there is awesome, but I'd like to give a special thanks to Ashlee. Thank you so much for assisting me just this morning."
"Kendra, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly and efficiently with your ID card update. Ashlee will be thrilled to know she made a positive impact on your experience. We appreciate your recommendation and are here to help whenever you need us. Don't hesitate to reach out if you need anything else!"
Saul Cortez
June 4, 2026
"Caley and her team are awesome"
"Thank you, Saul! I'm happy to hear that you think our team is awesome. We strive to provide the best service possible. Let us know if we can help with anything else!"
MaryJane Mokos
June 4, 2026
"A very kind office staff, friendly and generous with their time to assist you in all your insurance needs. Auto and life insurance, with good rates, and so convenient to visit for any of your insurance concerns on Main St., Tomball, Texas, close to HEB. Also, to mention just a few names, kind and helpful agents, Chad, Karen, Gabby, and the office manager too. A good place to visit when you need a friend to sit and chat about your insurance needs. 10 Stars to all and the owner director of the office right on site. Thank you ❤️ 😊 for being my good neighbor. MaryJane Mokos 6-3-26 with full auto coverages and happy. 🛺 :)"
"Hey, MaryJane! Thank you so much for your thoughtful review and for trusting us with your car and life insurance needs. It means a lot to hear that our office has been a welcoming place where you feel comfortable getting answers and support. Chad, Karen, Gabby, our office manager, and the entire team truly appreciate your kind words. We’re grateful for your continued support and are so happy to be part of your journey."
Keith Thomas
June 3, 2026
"Karen was great and had amazing customer service!"
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that Karen provided you with amazing customer service. We always aim to make sure our customers have a great experience. Feel free to reach out if you need anything else!"
Andrew Hernandez
May 28, 2026
"Gabriela is such a great help, always patient and is very thorough when explaining everything, highly recommend this agency!"
"Thank you, Andrew! I'm happy to hear that Gabriela has been so helpful and thorough in assisting you. We strive to provide clear and patient service to everyone who walks through our doors. We appreciate your recommendation and support!"
Lynette Coutinho
May 26, 2026
"Always a pleasure working with Gabriela! She responds quickly to calls/emails and has resolved any issues in a timely manner."
"Thank you, Lynette! I'm happy to hear that Gabriela has been able to assist you promptly and effectively. We strive to provide excellent service, and it's great to know we're meeting your expectations. Let us know if we can help with anything else!"
Shamus Duffy
May 20, 2026
"Derron was awesome about helping me figure out which policy was best for my circumstances."
"Hey Shamus, thank you for the review! I'm happy to hear that Derron was able to assist you in finding the right policy. We're committed to providing personalized support to everyone who walks through our doors. Don't hesitate to reach out if you need anything!"
Cheryl Littlefield
May 14, 2026
"Karen did a good job getting me the information I needed for my auto insurance libality insurance cards."
"Thank you, Cheryl! I'm happy Karen was able to assist you with the information you needed for your insurance cards. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Lawrence Weber
May 13, 2026
"Ashlee was very helpful today, updating my auto insurance."
"Thank you for your feedback, Lawrence! I'm glad to hear that Ashlee was able to assist you with updating your insurance. We appreciate your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ruben Bazan
May 12, 2026
"Great staff always doing everything they can to solve your issues"
"Thank you, Ruben! I'm happy to hear that our staff is meeting your needs and working hard to resolve any issues. We appreciate your feedback and are here whenever you need us!"
Dorothy Trivitt
May 11, 2026
"My husband and I are new to State Farm and we’ve had a great experience from start to finish. They’ve got our homeowners our motorcycle RV RV and our car and Karen not only has she sent cards to me welcoming Us to the State Farm family, but she was also very accommodating when we were setting up the on boarding call. We’ve had a lot of insurance companies in the past and we feel very honored that this State Farm office all of the employees especially karen have been so accommodating and so friendly."
"Thank you, Dorothy, for sharing your wonderful experience! I'm so happy to hear that Karen and the team have made you feel welcome and supported. It's great to know that you and your husband feel honored to be part of our State Farm family. If you ever need anything or have questions, we're here to help!"
Hunter Watson
May 11, 2026
"I submitted a request to make a change to my renters insurance policy, and Gabriela was quick to respond to address my concerns. On top of her amazing support, she checked in on a few other account items to confirm everything was still good to go before hanging up. Job well done! Give her a call you wont regret it! :)"
"Thank you, Hunter! I'm happy to hear that Gabriela provided you with such excellent support and took the time to ensure everything was in order with your account. We appreciate your kind words and recommendation. If you need anything else, feel free to reach out!"
Tye McGullion
May 8, 2026
"This office is great! I just recently got my first life insurance policy and the service was fantastic. Thank you for educating and guiding me to get the protection I needed!"
"Thank you, Tye! I'm happy to hear that you had a fantastic experience with your first insurance policy. Our team is dedicated to providing the guidance and education you need to feel protected. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Zakaria Serrah
April 27, 2026
"She’s very responsive, very professional."
"Thank you, Zakaria! I'm glad to hear you found our service responsive and professional. Your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
Willie Turner
April 16, 2026
"Ashlee was awesome and helped me save money when I switched my insurance. Thank you for your help!"
"Thank you, Willie! I'm glad to hear Ashlee was able to assist you and help you save money with your insurance switch. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"
Heather Powell
April 10, 2026
"I just recently sold my home and moved into a rental home and Ashlee was wonderful in helping me getting the home policy canceled and establishing my renters insurance. They are so helpful and friendly at Caley Baillio's State Farm Insurance located in Tomball."
"Thank you, Heather! I'm happy to hear that Ashlee was able to assist you with transitioning your policies smoothly. Our team takes pride in being helpful and friendly. If you need anything else, feel free to reach out!"
juan carlos morgado
April 9, 2026
"Ashlee, was the person who spoke with me and, she is very nice and friendly."
"Thank you for your review, Juan Carlos! I'm happy to hear that Ashlee made a positive impression with her friendly service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Jeff Wheeler
April 7, 2026
"Excellent customer service.."
"Thank you, Jeff! I'm happy to hear you had an excellent experience with our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Joao Alves
March 5, 2026
"Excellent support!"
"Thank you, Joao! I'm glad you had a positive experience with our support. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Tara Michon Truong
February 22, 2026
"Long overdue rave review for Caley Baillio State Farm, and her staff. They are always helpful. Each time when I feared calling thinking the worst the call with them ends with me at ease and problems solved. Thank you!"
"Thank you, Tara, for your wonderful review! I'm so happy to know that our team has been able to provide you with the support and peace of mind you deserve. We're committed to making every interaction as helpful and reassuring as possible. If there's anything else you need, just let us know!"
Ron Peplau
February 17, 2026
"I would highly recommend this State Farm Insurance agent. My account manager is Lauren Abbott, who before signing up, explained all the details to me and was very transparent. This is a local agent (Tomball area) with a great team in the office. Response to questions is quick and explicit. I would especially like to recognize one Gabriela Lee from the office staff who answers any questions I have quickly and concisely. I always deal locally when I can because the service is much better."
"Thank you, Ron, for your wonderful feedback! I'm delighted to hear that Lauren and Gabriela have been so helpful and transparent with your insurance needs. Our team is committed to providing quick and clear responses, and it's great to know you appreciate our local service. If you ever have more questions or need assistance, feel free to reach out!"
The UPS Store 3449
February 11, 2026
"I had the pleasure of dealing with Gabby today at Caley Baillio State Farm Agency. She was professional, knowledgeable and offered great customer service. I had multiple auto insurance transactions which were done swiftly and accurately. I highly recommend Caley Baillio State Farm Agency and definately request Gabby."
"Thank you for your wonderful feedback! I'm glad to hear that our office provided you with professional and knowledgeable service during your visit. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
Amanda Mury
February 10, 2026
"First, I only have positive things to say about my past experiences with Cailey Baillio State Farm Tomball. Secondly, true to their reputation, Ashlee Hardeman has gone above and beyond to provide reliable and knowledgeable support. I contacted her a month ago regarding a new vehicle purchase I planned to make. She has always responded to my emails immediately. I made it very clear I could only communicate via email... there was another rep (unnamed) who insisted on calling even though I stated I must have email communication. Anyway, Ashlee is patient, knowledgeable and very helpful. 5 stars. Another great story, To be frank, I was hitting a brick wall with the 1-800 number regarding a claim I had. I contacted Caley’s office directly in desperation. Angie picked up my claim and ran with it! She is a breath of fresh air. She has stayed in constant contact with me to ensure that I am on a path to repair. Additionally, she has been handling the communications with the 1-800 number for me!! Caley also stepped in on the communications at one point. What a life saver. Long story short, my car is at the shop right now and I pick it up next week. I don’t know that I would have any hair left if Angie had not stepped in. I give all the thumbs up possible to Caley Baillo’s office. Thank you for your support."
"Thank you so much, Amanda, for your wonderful feedback! I'm happy to hear that Ashlee has been able to assist you with your new vehicle purchase and that her support has been reliable and knowledgeable. We always strive to accommodate communication preferences, and I'm glad Ashlee was able to meet your needs. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Angie Hurtado
February 4, 2026
"Art help me when i need the most very professional and friendly I thank him for the support and guidance"
"Thank you for your review, Angie! I'm glad to hear that our office was able to provide the support and guidance you needed. We appreciate your kind words about his professionalism and friendliness. If there's anything else we can do for you, just let us know!"
luis carney
January 23, 2026
"Muy bien servicio! Gabriela me ayudó en todo mi proceso le agradezco la atención y su paciencia 👌🏻"
"¡Gracias, Luis! Me alegra saber que Gabriela pudo asistirte tan bien durante todo el proceso. Valoramos mucho tu opinión y estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"