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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Williams

Barbara Williams

August 7, 2026

5  out of  5
rating by Barbara Williams
"Gabriela is the most wonderful lady to work with on me insurance policies. She is so knowledgeable, kind, persistent, determined to do it right & please the customer as well. Gaby has such a lovely personality & she is a real asset to Caley. I thank her & wish her well in all she does.
I appreciate her so very much."
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Valerie brd

August 6, 2026

5  out of  5
rating by Valerie brd
"Friendly, informative customer service."
We responded:
"Hey, Valerie! Providing clear, welcoming guidance whenever you inquire about your auto and homeowners policies is what we aim for every single day. Thank you so much for taking a moment to leave your feedback for our team!"
Profile photo of Carole Proctor

Carole Proctor

August 3, 2026

4  out of  5
rating by Carole Proctor
"My visit with Ashlee last week was handled with friendly professional service. All my questions were answered and my business taken care of on the spot. Everyone in the agency has always been very helpful."
We responded:
"Thank you for your review, Carole! I'm happy to hear that Ashlee provided you with friendly and professional service and that your questions were answered promptly. We strive to be helpful and efficient for all our customers. Let us know if we can help with anything else!"
Profile photo of Richard Player

Richard Player

August 1, 2026

5  out of  5
rating by Richard Player
"My shop got broke into and 4 dirt bikes were stolen! The Cops were no help and the adjuster didnt want to help either!! But Ashley put her Super Girl suit on and argued our case and got us enough money to pay the bikes off and fix my shop!!She is the epitamie of what an Insurance agent should be and do!! I have been with State farm for over 35 years , and my hole Family is with them to !!Because of Ashley I will be staying with Caley Baillio State Farm Agency !!! Thank You so much Ashley dont hang your Super Girl suit up. Im sure somebody else will need your Help!!!"
We responded:
"Thank you, Richard, for sharing your experience! I'm really happy to hear that Ashley was able to step in and make a difference for you during such a tough time. It's great to know that her dedication helped resolve the situation and reinforced your trust in our office. We truly appreciate your loyalty over the years. Don't hesitate to reach out if you need anything else!"
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Greg Gonzales

July 27, 2026

5  out of  5
rating by Greg Gonzales
"I recently called the office on two different occasions, each time Gabby provided outstanding customer service and promptly resolved my issues. Thanks"
We responded:
"Greg, thank you for taking the time to leave us a review! I'm happy to hear that Gabriela was able to provide you with outstanding service and resolve your issues promptly. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
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MO Owens

July 16, 2026

5  out of  5
rating by MO Owens
"This team is amazing! I reached out to the office today with several questions regarding the Cash-Back Dividend Program, and Ashlee provided an exceptional customer service experience. She was incredibly knowledgeable, answered each of my questions thoroughly, and made sure I fully understood all the information I needed. Ashlee was professional, courteous, and genuinely kind. Her willingness to take the time to ensure my questions were answered made the entire experience both pleasant and reassuring.

Thank you, Ashlee, for your dedication and outstanding customer service!"
We responded:
"MO Owens, thank you for taking the time to leave us a review! I'm really happy to hear that Ashlee provided you with such a positive experience. We take pride in making sure our customers feel informed and supported, and it's great to know Ashlee's dedication made a difference for you. We're always here to help if you have any more questions!"
Profile photo of Rosalba Melgar

Rosalba Melgar

July 13, 2026

5  out of  5
rating by Rosalba Melgar
"Me siento muy contenta con Srita GABRIELA, con el Trabajo q hace es excelente eficaz , rapido me resuelve mis inquietudes gracias!"
We responded:
"¡Gracias por tu reseña, Rosalba! Me alegra saber que Gabriela ha podido ayudarte de manera rápida y eficaz. Estamos aquí para asegurarnos de que siempre te sientas bien atendida. No dudes en contactarnos si necesitas algo más."
Profile photo of Erica Barlow

Erica Barlow

July 2, 2026

5  out of  5
rating by Erica Barlow
"Since I’ ve been with the company I have been very happy with the service that I have received. Every agent has been professional friendly & always helpful. Ashlee always goes over & beyond when I call to make sure my needs are met. I’m grateful for the choice of allowing State Farm to insure my belongings. Thanks guys!!!"
We responded:
"Erica, thank you for taking the time to leave us a review! I'm glad to hear that you've been happy with our service and that our team, especially Ashlee, has been able to assist you so well. We're grateful to have the opportunity to insure your belongings. We appreciate your support!"
Profile photo of Heather Powell

Heather Powell

July 1, 2026

5  out of  5
rating by Heather Powell
"I had another great experience with State Farm today, Gaby helped me with getting a new quote for my car insurance. She saved me money and combined it with my renters insurance. She was very quick in getting me a quote and took care of all my concerns."
We responded:
"Thank you, Heather! I'm happy to hear that Ashlee was able to assist you with transitioning your policies smoothly. Our team takes pride in being helpful and friendly. If you need anything else, feel free to reach out!"
Profile photo of Bryn Joe

Bryn Joe

July 1, 2026

5  out of  5
rating by Bryn Joe
"Like to say how great this firm is and it’s amazing how they helped me so quick and sending me a thank you card means a lot I never had anything like that happened to me before!"
We responded:
"Thank you, Bryn! I'm really happy to hear that you had such a positive experience with our office. It's wonderful to know that our quick assistance and thank you card made a difference for you. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of mike rollins

mike rollins

June 29, 2026

5  out of  5
rating by mike rollins
"Caley Baillio State Farm in Tomball, Texas, has some truly awesome people. Angie and Ashley are just two of them, and they’ve really helped me out lately.” It gives credit to the whole team while highlighting those who made a difference! Angie has really helped me out with a claim that I have and I really appreciate that and the whole team."
We responded:
"Thank you for your review, Mike! I'm glad to hear that Angie and Ashley have been able to assist you with your claim and that you feel supported by our team. We strive to provide the best service possible, and it's wonderful to know we're making a difference. Feel free to reach out if you need anything else!"
Profile photo of Heather Penney

Heather Penney

June 27, 2026

5  out of  5
rating by Heather Penney
"Chad has been very attentive and professional.
Thank you Chad"
We responded:
"Heather, thank you for taking the time to leave us a review! I'm happy to hear that Chad was attentive and professional in assisting you. We appreciate your feedback and support. Let us know if we can help with anything else!"
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patricia mapula

June 20, 2026

5  out of  5
rating by patricia mapula
"We receive great customer service. Our agent Gabriela Lee is very knowledgeable on every of the processes, she is very good with customer service"
We responded:
"Thank you, Patricia! I'm happy to hear that you received great customer service from Gabriela. Her knowledge and dedication to helping our customers are truly appreciated. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Angela Brown

Angela Brown

June 17, 2026

5  out of  5
rating by Angela Brown
"Their team has always gone above and beyond for us!"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to go above and beyond for you. We truly appreciate your support and are here if you need anything else!"
Profile photo of Matt Akers

Matt Akers

June 11, 2026

5  out of  5
rating by Matt Akers
"The State Farm team in Tomball is great! Always prompt and eager to help when I need them. Gaby is the best"
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that our team in Tomball has been prompt and helpful for you. Gaby is indeed fantastic, and I'll make sure to pass along your kind words to her. We're always here if you need anything else!"
Profile photo of Philip Lackey

Philip Lackey

June 10, 2026

5  out of  5
rating by Philip Lackey
"Karen and Art have been amazing! Excellent service and prompt responses and outstanding teamwork! Couldn’t ask for a better team"
We responded:
"Philip, thank you for taking the time to leave us a review! I'm so happy to hear that Karen and Art provided you with excellent service and prompt responses. We strive to work as a team to ensure our customers have the best experience possible. We're always here if you need anything else!"
Profile photo of Kendra Jones

Kendra Jones

June 5, 2026

5  out of  5
rating by Kendra Jones
"They're always on top of things and they do things quickly and efficiently.

I was able to get a copy of my ID card by email with my married name on it in just minutes just so it matched the name on my driver's license since it can take up to 24 hours for it to show on the app.

I would recommend just this one State Farm location to anyone and everyone who works there is awesome, but I'd like to give a special thanks to Ashlee. Thank you so much for assisting me just this morning."
We responded:
"Kendra, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly and efficiently with your ID card update. Ashlee will be thrilled to know she made a positive impact on your experience. We appreciate your recommendation and are here to help whenever you need us. Don't hesitate to reach out if you need anything else!"
Profile photo of Saul Cortez

Saul Cortez

June 4, 2026

5  out of  5
rating by Saul Cortez
"Caley and her team are awesome"
We responded:
"Thank you, Saul! I'm happy to hear that you think our team is awesome. We strive to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of MaryJane Mokos

MaryJane Mokos

June 4, 2026

5  out of  5
rating by MaryJane Mokos
"A very kind office staff, friendly and generous with their time to assist you in all your insurance needs. Auto and life insurance, with good rates, and so convenient to visit for any of your insurance concerns on Main St., Tomball, Texas, close to HEB. Also, to mention just a few names, kind and helpful agents, Chad, Karen, Gabby, and the office manager too. A good place to visit when you need a friend to sit and chat about your insurance needs. 10 Stars to all and the owner director of the office right on site. Thank you ❤️ 😊 for being my good neighbor. MaryJane Mokos 6-3-26 with full auto coverages and happy. 🛺 :)"
We responded:
"Hey, MaryJane! Thank you so much for your thoughtful review and for trusting us with your car and life insurance needs. It means a lot to hear that our office has been a welcoming place where you feel comfortable getting answers and support. Chad, Karen, Gabby, our office manager, and the entire team truly appreciate your kind words. We’re grateful for your continued support and are so happy to be part of your journey."
Profile photo of Keith Thomas

Keith Thomas

June 3, 2026

5  out of  5
rating by Keith Thomas
"Karen was great and had amazing customer service!"
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that Karen provided you with amazing customer service. We always aim to make sure our customers have a great experience. Feel free to reach out if you need anything else!"
Profile photo of Andrew Hernandez

Andrew Hernandez

May 28, 2026

5  out of  5
rating by Andrew Hernandez
"Gabriela is such a great help, always patient and is very thorough when explaining everything, highly recommend this agency!"
We responded:
"Thank you, Andrew! I'm happy to hear that Gabriela has been so helpful and thorough in assisting you. We strive to provide clear and patient service to everyone who walks through our doors. We appreciate your recommendation and support!"
Profile photo of Lynette Coutinho

Lynette Coutinho

May 26, 2026

5  out of  5
rating by Lynette Coutinho
"Always a pleasure working with Gabriela! She responds quickly to calls/emails and has resolved any issues in a timely manner."
We responded:
"Thank you, Lynette! I'm happy to hear that Gabriela has been able to assist you promptly and effectively. We strive to provide excellent service, and it's great to know we're meeting your expectations. Let us know if we can help with anything else!"
Profile photo of Shamus Duffy

Shamus Duffy

May 20, 2026

5  out of  5
rating by Shamus Duffy
"Derron was awesome about helping me figure out which policy was best for my circumstances."
We responded:
"Hey Shamus, thank you for the review! I'm happy to hear that Derron was able to assist you in finding the right policy. We're committed to providing personalized support to everyone who walks through our doors. Don't hesitate to reach out if you need anything!"
Profile photo of Cheryl Littlefield

Cheryl Littlefield

May 14, 2026

5  out of  5
rating by Cheryl Littlefield
"Karen did a good job getting me the information I needed for my
auto insurance libality insurance cards."
We responded:
"Thank you, Cheryl! I'm happy Karen was able to assist you with the information you needed for your insurance cards. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lawrence Weber

Lawrence Weber

May 13, 2026

5  out of  5
rating by Lawrence Weber
"Ashlee was very helpful today, updating my auto insurance."
We responded:
"Thank you for your feedback, Lawrence! I'm glad to hear that Ashlee was able to assist you with updating your insurance. We appreciate your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"