
State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gordon Martinson
April 16, 2025
"Caley and her team are awesome!! Always responsive and helpful"
"Thank you, Gordon! I'm glad to know that you find our team responsive and helpful. Your satisfaction is important to us, and we're here to assist with any of your insurance needs. Feel free to reach out anytime!"
Aaron Hunter
April 15, 2025
"Cheyann is the best. Tons of help and knowledge about policy revisions and finding me the lowest rate possible with the most coverage. Thank you!"
"Thank you, Aaron! I'm happy to hear that Cheyann was able to assist you with policy revisions and securing the best rate with comprehensive coverage. We appreciate your feedback and are here for any future questions or needs!"
Trey shirey
April 7, 2025
"Cheyann was suck a great help with getting my spouse added on to my policy it was quick and easy and she explained so much I did not know about. Thank you so much"
"Thank you for sharing your experience, Trey! I'm happy to hear that Cheyann was able to assist you efficiently and provide valuable information. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"
Catherine Westmoreland
March 28, 2025
"Thank you for the delicious tea at HTeaO. You made our day!!"
"I'm happy to hear you enjoyed the tea, Catherine! It's wonderful to know it made your day. If you have any questions or need assistance, feel free to reach out."
Greg Gonzales
March 28, 2025
"I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"
"Thank you, Greg, for sharing your experience! I'm glad to hear that Carolina was able to assist you with your insurance needs in a knowledgeable and pressure-free manner. It's wonderful to know that the process was pleasant for you from start to finish. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Merissa Seals
March 28, 2025
"Love this place so friendly and nice💕"
"Thank you, Merissa! I'm glad you found our office friendly and welcoming. Your kind words mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
erin hanley
March 28, 2025
"Awesome!"
"Thank you, Erin! I'm glad you had an awesome experience with our office. If you ever need assistance or have questions, feel free to reach out."
Martin Herrera
March 28, 2025
"Amazing support and service from her and team with our RV Travel Trailer Policy! Thanks for the Tea!"
"Thank you, Martin! I'm glad you appreciated the support and service from our team with your Policy. It was a pleasure to assist you, and I'm happy you enjoyed the tea! If you have any more questions or need further assistance, feel free to reach out anytime."
Tiffany Bouska
March 28, 2025
"So kind of them to serve the community!"
"Thank you, Tiffany! I'm happy to know you appreciate our efforts to serve the community. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Jenny Janecek
March 25, 2025
"Cheyann, Lauren, and Angie gave me awesome customer service! They answered all my questions and got everything I needed taken care of quickly and professionally. Thank you ladies!"
"Thank you, Jenny! I'm so happy to hear that Cheyann, Lauren, and Angie provided you with such excellent service. It's wonderful to know they were able to address your questions and needs efficiently. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Euler Rocks
March 14, 2025
"The staff are responsive and helpful. Cheyann helped me get a new car insured in an efficient manner. Much better than others agents I used in the past."
"Thank you, Euler, for your wonderful feedback! I'm happy to know that our team was responsive and helpful. Cheyann is indeed a valuable part of our team, and I'm glad she could assist you efficiently with your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Rylee Owen
March 7, 2025
"Since the first time I called, Derron has been nothing but perfectly helpful! He is very responsive and makes me feel like he genuinely cares about having my husband and I as clients. He is extremely helpful so matter what or when I ask! He is always looking for ways to help out policy fit us! He is amazing to work with and always has a fun story to share! Whenever someone talks about finding a new insurance company, I always recommend giving him a call."
"Thank you, Rylee, for sharing such a wonderful review! I'm delighted to hear that Derron has been so responsive and genuinely caring in assisting you and your husband. It's fantastic to know that he goes above and beyond to ensure your policy fits your needs and even shares a fun story or two! Your recommendation means a lot to us. If you ever need anything else, please feel free to reach out. We're here to help!"
Kevin Cruz
March 4, 2025
"Recibi excelente atención con Carolina me ayudó mucho a obtener un buen precio en mi póliza de seguro los recomiendo porque también te ayudan en español..."
"¡Gracias, Kevin, por compartir tu experiencia! Nos alegra saber que Carolina pudo ayudarte a obtener un buen precio en tu póliza de seguro. Nos enorgullece ofrecer atención en español para que todos nuestros clientes se sientan cómodos y bien atendidos. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Colin Mason
March 4, 2025
"I am so happy to have found Caley's State Farm office. Her agents Carolina and Angela took the time and care to provide me, not only with a quote, but also made sure that my actual needs were being met. They reviewed the policy I was looking to replace and found that I wasn't covered like I thought I was. Now, I have more coverage, I feel safer, and as a bonus, saved me tons. My auto insurance rates are less than half what I was paying before. I am a super fan."
"Thank you, Colin, for sharing your experience! I'm delighted to know that Carolina and Angela were able to assist you thoroughly and ensure your coverage needs were met. It's fantastic that you're feeling safer and saving on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Judi Colletti
February 25, 2025
"Carolina has been so amazing, she covered everything I needed to know on my policy! Very kind and very pleasant person to talk to, I would recommend them to anybody and she was very professional at it! THANK YOU FOR MY EXPERIENCE WITH STATE FARM, IM ALL SIGNED UP AND READY TO GO! THANKS AGAIN CAROLINA!"
"Thank you, Judi, for sharing your experience with us! I'm delighted to hear that Carolina was able to provide you with all the information you needed and that you found her to be both kind and professional. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Welcome to the State Farm family!"
Allison Evans
February 25, 2025
"I had a great experience working with Cheyann. She was responsive and very helpful. I was able to update my insurance after getting a new car in just a few quick email exchanges."
"Thank you, Allison, for sharing your experience! I'm delighted to hear that Cheyann was able to assist you efficiently with your insurance update. It's wonderful to know that the process was smooth and quick for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Gutemberg Bissereth
February 21, 2025
"Ms. Cheyann provided exceptional customer service, expertly assisting with the addition of insurance coverage and the DriveSafe application to my vehicle."
"Thank you, Gutemberg, for your wonderful feedback! I'm delighted to know that Cheyann provided you with exceptional service while assisting with your insurance coverage and the DriveSafe application. It's great to have her on our team! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
cindy lopez
February 21, 2025
"Lauren, Cheyan and Valeria are the best team! They’re so helpful and always return my calls with any questions and concerns quickly. I highly recommend them for all types of insurance needs!"
"Thank you, Cindy, for your wonderful feedback! I'm so happy to hear that Lauren, Cheyan, and Valeria have been so helpful and responsive to your needs. Your recommendation means a lot to us, and we're here for any insurance needs you may have in the future. Don't hesitate to reach out if you have more questions or need assistance!"
Tim Duffy
February 20, 2025
"Ashlee did a great job of renewing the insurance my '92 Jeep Cherokee after 5-years of rehab (the Jeep, not me). We discussed registering this as a 'classic' vehicle, and Ashlee provided a quote should I pursue this option."
"Thank you, Tim, for sharing your experience! I'm happy to hear that Ashlee was able to assist with renewing your insurance policy. It's great that she provided you with a reasonable quote. If you have any more questions, feel free to reach out. We're here to help!"
Lynette Coutinho
February 13, 2025
"My recent experience with Cheyann was excellent. Was patient, provided all my options and answered all questions to assist me in making best decision for my situation. Always have a wonderful experience when interacting with staff and they respond to inquiries within a timely manner."
"Thank you, Lynette, for sharing your experience! I'm happy to know that Cheyann was able to assist you with patience and clarity. It's great to hear that our team consistently provides you with a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime."
Zoom Drain HTX
February 12, 2025
"Ashlee is always so quick to respond to my requests! Thank you!"
"I'm happy to hear that Ashlee has been responsive to your requests! Your appreciation means a lot to us. If you need any further assistance, feel free to reach out anytime."
Charlena Cooper
February 11, 2025
"Valeria was amazing and helpful"
"Thank you, Charlena! I'm glad to hear that Valeria was able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
Vonnie Ballensky
February 11, 2025
"I reached out to State Farm to compare rates on homeowners and auto insurance. Derron answered all my questions and made helpful suggestions in regards to my personal insurance needs. There was no pressure and after a second call and round of questions from me, we were able to determine what worked best for me. Very happy with the service and attention to detail I received from Derron."
"Thank you, Vonnie, for sharing your experience! I'm glad Derron was able to assist you with your insurance needs and provide helpful suggestions. It's wonderful to know that you felt no pressure and received the attention to detail you were looking for. If you have any more questions or need further assistance, feel free to reach out anytime."
Bryan & Sarah Pederson
February 7, 2025
"By far, the best experience I have had, in the 25+ years I have dealt with Home/Auto insurance. Derron was very responsive (even answering my inquiry on a weekend!). This team knows what customer service is all about, they don’t oversell, and are incredibly responsive. We were able to basically cut our insurance policy costs in half by switching to State Farm."
"Thank you, Bryan & Sarah, for sharing your experience! I'm delighted to know that Derron and our team were able to assist you effectively and provide the level of service you deserve. It's fantastic to hear that we could help you reduce your insurance costs significantly. If you have any questions or need further assistance, feel free to reach out anytime."
Tina Gibson
February 6, 2025
"I can't even begin to express how happy I am with Caley Baillio's team! I transferred from a different State Farm office after years of bad service, resulting in the canceling of one of my policies. Lauren, at Caley's office came highly recommended from my neighborhood FB group. Communication and the ability to have access to my insurance agents is paramount. Lauren and Ashlee are who I usually speak with. IDK what secret sauce Caley has, but this team has it down to a science. I have gotten more information and responses from Caley's team in the last year, than I did the entire 15 years I was with my previous SF agent. When I call, I get a knowledgeable staff member that always helps with my questions. (Not have to leave multiple messages hoping someone will call back in a week or 2. Which was what I was used to with my other agent) When I email, I always get a same day response. I get reminders for new policies changes, once a year reviews, IN PERSON! I recently had my first review. I was warmly welcomed with a great cup of coffee when I came in. I can't say enough how good it makes me feel, knowing that my needs are literally a phone call or email away. I know that if anything ever happens and I need to file a claim, this amazing team will be there from start to finish. I wish I would have found this team years ago. Now all they need is an Office Goat and they would be perfect!!"
"Thank you so much, Tina, for sharing your experience with our team! I'm truly glad to hear that Lauren, Ashlee, and the rest of the team have been able to provide the support and communication you were looking for. It's wonderful to know that the transition to our office has been positive and that you feel well taken care of. We strive to be accessible and responsive, and it's rewarding to know that our efforts are making a difference for you. If you ever have more questions or need assistance, don't hesitate to reach out. And who knows, maybe an Office Goat could be in our future plans!"