
State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrice Creag
June 6, 2025
"Cheyann Williams was very helpful"
"Thank you, Patrice! I'm happy to hear that Cheyann was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Franco Barrios
June 5, 2025
"Got helped out by Alexis. She was fantastic. Very helpful and courteous."
"Thank you, Franco! I'm happy to hear that Alexis provided you with fantastic service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Lucia Algood
June 5, 2025
"Cheyann goes above and beyond to help customers, easy, down to earth service. Thank you! 😊"
"Thank you, Lucia! I'm happy to hear that Cheyann provided such exceptional service. We always aim to make our customers feel comfortable and well-supported. If there's anything else we can assist you with, just let us know!"
Elizabeth Woods
June 3, 2025
"I recently moved and needed updated policies with my new address. Ashlee Hardeman at Caley Baillio's State Farm office responded quickly! She not only made the necessary changes but told me what the increase would be, which I didn't think about, and I truly appreciated that! I am staying with this State Farm office!"
"Thank you for your review, Elizabeth! I'm happy to hear that Ashlee was able to assist you promptly with your policy updates and provide you with the information you needed. We appreciate your continued trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nancy Betancourt
June 2, 2025
"Carolina and Ashly are really Professional and knowledgeable, they always work with me and help me get better rate on my insurance."
"Thank you for your review, Nancy! I'm happy to hear that Carolina and Ashlee have been able to assist you with their professionalism and expertise. It's great to know they helped you find a better rate on your insurance. If you need anything else, feel free to reach out!"
Debbie Hedgepath
May 30, 2025
"You can tell this office really cares for their customers! Both Derron and Angie have been quite helpful and patient with me. Caley has done an excellent job with choosing her staff!"
"Thank you, Debbie! I'm happy to hear that our team has been helpful and patient with you. We take pride in having a team that truly cares about our customers. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Greg Gonzales
May 27, 2025
"Update:An issue arose unexpectedly on my policy that needed immediate attention, Cheyann took my call and without hesitation handled the matter in a very timely manner.Thanks for the outstanding customer service. I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"
"Thank you, Greg, for sharing your experience! I'm glad to hear that Carolina was able to assist you with your insurance needs in a knowledgeable and pressure-free manner. It's wonderful to know that the process was pleasant for you from start to finish. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Tiffany St John
May 27, 2025
"Cheyann Williams has been absolutely amazing to work with. She has truly stepped up to the plate with helping me and having understanding to my situation. Great customer service. Shows me I'm taken care of and can depend on her when a crisis comes about."
"Thank you, Tiffany, for sharing your experience! I'm glad to hear that Cheyann has been so supportive and understanding of your situation. It's wonderful to know you feel well taken care of and can rely on her during challenging times. If you ever need further assistance, don't hesitate to reach out to our office."
Hollie Wallace
May 9, 2025
"They have been extremely helpful with our cars and house"
"Thank you, Hollie, for your wonderful feedback! I'm happy to know that our assistance with your policies has been valuable. If you have any more questions or need further assistance, feel free to reach out anytime."
Sherry Spencer
May 8, 2025
"I want to thank Ashlee C for helping me solve an issue I had. Your the best!"
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Ashlee was able to assist you with your issue. We are grateful to have her on our team. If you need any further assistance, please feel free to reach out to our office anytime!"
Carl Miranda
May 3, 2025
"I went to State Farm to understand clearly what I was paying for and if I needed to change anything Ashley was polite responsive and helpful it was nice to be treated so respectfully I trust them"
"Thank you, Carl, for sharing your experience! I'm glad Ashley was able to assist you with clarity and respect. It's wonderful to know you felt well-informed and valued. If you have any more questions or need further assistance, don't hesitate to reach out."
Chayce Rikard
April 26, 2025
"Such a nice place of business. Love it"
"Thank you, Chayce, for your kind words! I'm glad you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Chad Rogers
April 25, 2025
"I have been with State Farm and Caley's agency for many years now. They have always been very friendly and helpful, and very knowledgeable. Today I added a new vehicle after having been quoted previously, and Cheyann was able to pull up my quote, answer all my questions, and got my payment processed and policy started very quickly. Excellent customer service, as always! I highly recommend this agency."
"Thank you, Chad, for your kind words and for being a loyal part of our State Farm family for so many years! I'm glad to hear that Cheyann was able to assist you efficiently with your new policy. Your recommendation means a lot to us. We're here for any future needs or questions you might have!"
Michael Bloom
April 24, 2025
"Had a little bit of an issue with paperwork but Angie worked really hard to get it resolved in a timely manner, very satisfied with Angie and State farm."
"Thank you, Michael, for sharing your experience! I'm happy to know that Angie was able to assist you efficiently with the paperwork. Your satisfaction is important to us, and we're grateful for your business with our office and team. If you have any more questions, please feel free to reach out."
Andrea Taylor
April 23, 2025
"Very responsive to customer needs!"
"Thank you, Andrea, for your wonderful feedback! I'm glad to know that our responsiveness met your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Grace Mills
April 23, 2025
"Outstanding Service from our State Farm Agents! We've had the pleasure of working with our State Farm insurance agents Carolina and Ashlee for approximately 6 months, and I can't say enough good things about our experiences. From the very first interaction, they were professional, knowledgeable, and genuinely caring… because “CHOOSE KINDNESS” really matters and makes all the difference in the world. A true treasure in this day and age. They took the time to explain all our coverage options in a way that made sense and made sure we felt confident in our choices. What really sets them apart is their unmatched dedication to customer service. This level of customer service comes from the (top), I can’t thank Caley Baillio enough for sharing her beautiful heart with the world through her amazing team of agents. Whether we’ve had questions about our policy, needed help with our renewal, or just wanted advice on how to better protect our home and car, they’ve always been quick to respond and incredibly helpful. It’s rare to find someone who treats you like more than just a number—but like family, that’s exactly what they do. I highly recommend Caley Baillio - State Farm Insurance Agent to anyone looking for a trustworthy, responsive, and compassionate insurance professional. They truly go above and beyond, and we’re so grateful to have them in our corner!"
"Thank you, Grace, for taking the time to share such a kind review! I’m glad to hear you’ve had a positive experience with Carolina and Ashlee. Their commitment to attentive and informed service is something we truly value. It’s great to know you’ve felt welcomed by our team, and we’re happy to assist with your insurance questions or coverage options anytime. Your recommendation is sincerely appreciated!"
Gordon Martinson
April 16, 2025
"Caley and her team are awesome!! Always responsive and helpful"
"Thank you, Gordon! I'm glad to know that you find our team responsive and helpful. Your satisfaction is important to us, and we're here to assist with any of your insurance needs. Feel free to reach out anytime!"
Aaron Hunter
April 15, 2025
"Cheyann is the best. Tons of help and knowledge about policy revisions and finding me the lowest rate possible with the most coverage. Thank you!"
"Thank you, Aaron! I'm happy to hear that Cheyann was able to assist you with policy revisions and securing the best rate with comprehensive coverage. We appreciate your feedback and are here for any future questions or needs!"
Trey shirey
April 7, 2025
"Cheyann was suck a great help with getting my spouse added on to my policy it was quick and easy and she explained so much I did not know about. Thank you so much"
"Thank you for sharing your experience, Trey! I'm happy to hear that Cheyann was able to assist you efficiently and provide valuable information. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"
Catherine Westmoreland
March 28, 2025
"Thank you for the delicious tea at HTeaO. You made our day!!"
"I'm happy to hear you enjoyed the tea, Catherine! It's wonderful to know it made your day. If you have any questions or need assistance, feel free to reach out."
Merissa Seals
March 28, 2025
"Love this place so friendly and nice💕"
"Thank you, Merissa! I'm glad you found our office friendly and welcoming. Your kind words mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
erin hanley
March 28, 2025
"Awesome!"
"Thank you, Erin! I'm glad you had an awesome experience with our office. If you ever need assistance or have questions, feel free to reach out."
Martin Herrera
March 28, 2025
"Amazing support and service from her and team with our RV Travel Trailer Policy! Thanks for the Tea!"
"Thank you, Martin! I'm glad you appreciated the support and service from our team with your Policy. It was a pleasure to assist you, and I'm happy you enjoyed the tea! If you have any more questions or need further assistance, feel free to reach out anytime."
Tiffany Bouska
March 28, 2025
"So kind of them to serve the community!"
"Thank you, Tiffany! I'm happy to know you appreciate our efforts to serve the community. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Jenny Janecek
March 25, 2025
"Cheyann, Lauren, and Angie gave me awesome customer service! They answered all my questions and got everything I needed taken care of quickly and professionally. Thank you ladies!"
"Thank you, Jenny! I'm so happy to hear that Cheyann, Lauren, and Angie provided you with such excellent service. It's wonderful to know they were able to address your questions and needs efficiently. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"