Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mary Eddy

February 17, 2023

5  out of  5 rating by Mary Eddy
"We have been with State Farm for over a year and find the local agency to be very helpful. Our agent Roberto always responds quickly to our questions and really seems to have our welfare and safety in mind. Plus he makes us aware of additional discounts that we are eligible for. Overall it has been a very positive experience."

Ashley Miller

February 8, 2023

1  out of  5 rating by Ashley Miller
"I have been a customer since 2017 and have had multiple issues anytime I needed a change in my policy. Found a better price at another company, so I called 2 weeks before my policy renewal and cancelled. They did not cancel my policy and are still charging my bank account. When I call I get the run around with no answers and still no refund or policy cancellation. At this point I would not recommend this company to anyone, avoid at all cost. Dishonest, unprofessional, and unethical. I will also be filing a complaint with TDI."


January 22, 2023

1  out of  5 rating by CCRUZ 503
"(Translated by Google) It's unbelievable how my insurance went up $40 more. They tell me why I live in an area with a lot of accidents, that the parts of the vehicles are more expensive an endless amount that I don't even take into account, I live in a town called Waller Tx, not in Houston Tx. A year ago I paid $235 6 ​​months ago I paid $246 and today I pay $287+ I have no record in my non-accident license, it is incredible how STATE FARM increases your insurance enormously. And the worst thing is that when I wanted to contact the corporation, they told me that there is no number to call, I was trying to solve this problem looking for a customer service number and what happened after I made my complaint was to leave me on hold and then hang up or if not spend with another person and in the same way they hung up on me. I had no option but to make my payment and accept the extra charge for the next 6 months…. (Original) Es increíblemente como mi seguro subió $40 más. Me dicen que por qué vivo en un area de mucho accidente, que las partes de los vehículos están más caras un sin fin de adición que yo ni en cuenta vivo en un pueblo llamado Waller Tx no en Houston Tx. Hace un año pagaba $235 hace 6 meses pagaba $246 y hoy me toca paga $287+ No tengo récord en mi licencia no accidente, es increíble como STATE FARM te incrementa tu seguro descomunalmente. Y lo peor que cuando quise comunicarme con corporación me dicen que no existe un número al cual llamar, estuve tratando de resolver este problema buscando número de atención al cliente y lo que pasaba despues de yo exponer mi queja era dejarme en espera y luego colgar o si no pasarme con otra persona y de igual manera me colgaban. No tuve opción que efectuar mi pago y aceptar el cobro extra por los siguiente 6 meses,…."


January 7, 2023

5  out of  5 rating by Dousa15
"Real quick and easy, they helped me save a lot on insurance. Roberto is the best!!!!"

robert perez

January 7, 2023

5  out of  5 rating by robert perez
"The steer clear discount has definitely saved me a lot on my auto insurance since i’m on my own policy, and being that I am under 25 it helped combat the usual high youthful driver rates"

felicitas lujan

January 5, 2023

5  out of  5 rating by felicitas lujan
"The service that i received from this office was world class! 10/10 will continue to work with Caley."

Leticia Garcia

December 16, 2022

1  out of  5 rating by Leticia Garcia
"I don't like it, they are bringing in new people and they don't know anything I went to pay my insurance and then I received a letter that my insurance had not been paid;("

Rob L

October 3, 2022

5  out of  5 rating by Rob L
"Derron was great and knowledgeable. Got me more coverage for less money. Would recommend to anyone"

Ian Whitaker

September 21, 2022

5  out of  5 rating by Ian Whitaker
"My thanks to Caley and her staff for taking the time to explain to me the importance of starting my life insurance investment at a young age, they got me a 30 year term and a 10 pay life for my future needs and explained how it all works and why it's so important. Thank you guys so much!!!"

derron whitaker

September 12, 2022

5  out of  5 rating by derron whitaker
"They handle 100% of my family's needs for life, auto and home insurance and I couldn't be happier"

Mary Alcala

September 9, 2022

5  out of  5 rating by Mary Alcala
"Eddie Martinez was Excellent!!! He gave me 100% each and every phone call! I appreciate his patience so much. I’ve always dreaded phone calls that had to do with Insurance , but Eddie was simply amazing. He was able to get my mother signed up with her Homeowners policy and My Life Insurance policy. I appreciate your time Eddie."

David Mayo

September 8, 2022

5  out of  5 rating by David Mayo
"I have been with State Farm for more than 50 years and I have never regretted it. Professional, helpful and friendly. My latest communications with them was with Kyle Clark. Nice guy and a credit to State Farm. So often with many corporate entities, a promised callback never occurs. With Kyle it was exactly when he said he would call. I appreciate that."

Lisa Reyes

August 24, 2022

5  out of  5 rating by Lisa Reyes
"Kyle & Luis and all other team members are always so helpful when I call with questions. I appreciate your continued professionalism and just being nice people!"

Yazliyn Lopez

August 16, 2022

5  out of  5 rating by Yazliyn Lopez
"Tina and Carolina are the best agents!! 10/10 would recommend calling them and getting insurance with State Farm!!"

Matt Pancoast

July 30, 2022

5  out of  5 rating by Matt Pancoast
"Good products and great service!! Have our homeowners, auto, and motorcycle all bundled together."

Mayra Hernandez

July 29, 2022

5  out of  5 rating by Mayra Hernandez
"I had a wonderful experience very nice and kind customer service Tina is very awesome she helped me and explain to me about my policy they answer very fast and I recommend coming here"

Valerie Skinner

July 25, 2022

5  out of  5 rating by Valerie Skinner
"Needed to transfer our policies from out-of-state, and Eddie (Martinez) took care of us efficiently along with the best customer service a client could ask for. 5 ⭐️s are enough to rate our experience today!"

William Bloodworth II

July 13, 2022

5  out of  5 rating by William Bloodworth II
"Carolina is Amazing. Fast and efficient customer support. She is diligent in her work and doing what the customer needs. Just plain EXCELLENT!"

David Hirsh

June 10, 2022

5  out of  5 rating by David Hirsh
"Very professional office and great service! I have been a customer for several years and my business can be quite demanding at times. They always come thru! Tina Hernandez is always wonderful and responsive to our demanding clients. She provides superb customer service with a smile. She goes above and beyond and I know I can always count on her! Thank you for the continued wonderful service guys!"

Billy Leonard

June 10, 2022

5  out of  5 rating by Billy Leonard
"Kyle did a Great job on getting my Insurance processed really fast with great appreciation thanks"

Amber Haygood

June 10, 2022

5  out of  5 rating by Amber Haygood
"Eddie helped me get a amazing deal with my insurance! Now I’m definitely getting the BANG for my buck.☺️"

rich m

June 9, 2022

5  out of  5 rating by rich m
"Great place I have been with them for years. Luis was very informative today and a great person with good communication skills!"


June 9, 2022

5  out of  5 rating by Bmackilla88
"The entire staff is helpful and there we you need them. I call my agent Luis M. all the time just to ask random questions about my policy and he always provides me with the answers I’m seeking. A++++ all around"

Natalie Castro-Miller

May 20, 2022

5  out of  5 rating by Natalie Castro-Miller
"Absolutely love this agency! Luis and Tina are magnificent to work with and always go the extra step to ensure my understanding and satisfaction. My inquiries are addressed with the utmost care and attention. I look forward to continuing the relationship for many years to come."

Holly LeBlanc

April 25, 2022

5  out of  5 rating by Holly LeBlanc
"Eddie Martinez was excellent to work with. He not only quickly understood our request, he followed up and even updated us when a change we had made with the title company (date change) impacted the insurance! Well done - couldn't ask for better service."