State Farm® Insurance Agent Caley Baillio

"Ashley was amazing helping me transfer my new tundra to my policy and taking the old vehicle off. She was very professional and I loved working with her."

"Lauren and Angie have been so helpful with my switch over to State Farm. They have answered my questions exceptionally and are always quick to respond. Highly recommend!"

"I am in the process of moving into a new apartment in a little over a month and needed to get my renters insurance put together for the new place. Ashlee was a absolute rock star getting the process started for me!"

"**After talking to a friend about some recent bad experiences and significant rate increases with Allstate, I was referred to this agency. Derron and I reviewed my current insurance and looked at multiple different options for my home and two vehicles. He was very responsive, patient, informative and helpful. Derron helped me get exceptionally better coverage at less cost than I was paying Allstate. This included the addition of an umbrella policy that I didn't have with Allstate. Thanks to Caley and Derron for all your help! ** Fast Forward to February 2025. Filed two claims within about a week of each of each other. My wife was driving when someone rear ended her, causing significant damage to her vehicle and took off. The other was for a water leak that damaged the laminate floor, drywall, cabinets and other stuff in three rooms of my house. The auto claim sailed right through. SF recommended a highly rated body shop near my house. They gave us a loaner and repaired the vehicle in short order. It's now as good as new. You can't tell that anything happened to it. The leak claim didn't go as smoothly. To put a long story short, I had communication issues with SF Corporate as well as my contractor and SF Corporate didn't see eye to eye on repair costs. I reluctantly reached out Angela and Caley to see if they could lend a hand. They both readily jumped right in and went to work. The next day I was getting quick responses to my questions and messages to Corporate. Communication issue resolved! Shortly after, a compromise was made with my contractor. All three rooms have since been restored and look great. Thank you Angela and Caley!"

"It was a lovely experience talking to Alexislea. She was very helpful and made the process easy. I highly recommend as an agent."

"My wife kids and I went to Donuts with Dad today and it was wonderful. We really enjoyed the food, conversation and coloring options they had for us as a family. Thank you for putting on this event my family and I really enjoyed it."

"Ashley is the best. I really do appreciate all the help and advice from you. I wish more agents were like you. Thank you again for going out of your way to help my family out"

"Darron and Ashlee are excellent and get us everything we need very quickly! They have extensive knowledge in all fields and keep us properly covered with no worries."

"Cheyann Williams was very helpful"

"Got helped out by Alexis. She was fantastic. Very helpful and courteous."

"Cheyann goes above and beyond to help customers, easy, down to earth service. Thank you! 😊"

"I recently moved and needed updated policies with my new address. Ashlee Hardeman at Caley Baillio's State Farm office responded quickly! She not only made the necessary changes but told me what the increase would be, which I didn't think about, and I truly appreciated that! I am staying with this State Farm office!"

"Carolina and Ashly are really Professional and knowledgeable, they always work with me and help me get better rate on my insurance."

"You can tell this office really cares for their customers! Both Derron and Angie have been quite helpful and patient with me. Caley has done an excellent job with choosing her staff!"

"Update:An issue arose unexpectedly on my policy that needed immediate attention, Cheyann took my call and without hesitation handled the matter in a very timely manner.Thanks for the outstanding customer service. I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"

"Cheyann Williams has been absolutely amazing to work with. She has truly stepped up to the plate with helping me and having understanding to my situation. Great customer service. Shows me I'm taken care of and can depend on her when a crisis comes about."

"They have been extremely helpful with our cars and house"

"I want to thank Ashlee C for helping me solve an issue I had. Your the best!"

"I went to State Farm to understand clearly what I was paying for and if I needed to change anything Ashley was polite responsive and helpful it was nice to be treated so respectfully I trust them"

"Such a nice place of business. Love it"

"I have been with State Farm and Caley's agency for many years now. They have always been very friendly and helpful, and very knowledgeable. Today I added a new vehicle after having been quoted previously, and Cheyann was able to pull up my quote, answer all my questions, and got my payment processed and policy started very quickly. Excellent customer service, as always! I highly recommend this agency."

"Had a little bit of an issue with paperwork but Angie worked really hard to get it resolved in a timely manner, very satisfied with Angie and State farm."

"Very responsive to customer needs!"

"Outstanding Service from our State Farm Agents! We've had the pleasure of working with our State Farm insurance agents Carolina and Ashlee for approximately 6 months, and I can't say enough good things about our experiences. From the very first interaction, they were professional, knowledgeable, and genuinely caring… because “CHOOSE KINDNESS” really matters and makes all the difference in the world. A true treasure in this day and age. They took the time to explain all our coverage options in a way that made sense and made sure we felt confident in our choices. What really sets them apart is their unmatched dedication to customer service. This level of customer service comes from the (top), I can’t thank Caley Baillio enough for sharing her beautiful heart with the world through her amazing team of agents. Whether we’ve had questions about our policy, needed help with our renewal, or just wanted advice on how to better protect our home and car, they’ve always been quick to respond and incredibly helpful. It’s rare to find someone who treats you like more than just a number—but like family, that’s exactly what they do. I highly recommend Caley Baillio - State Farm Insurance Agent to anyone looking for a trustworthy, responsive, and compassionate insurance professional. They truly go above and beyond, and we’re so grateful to have them in our corner!"

"Caley and her team are awesome!! Always responsive and helpful"