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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Euler Rocks

March 14, 2025

5  out of  5
rating by Euler Rocks
"The staff are responsive and helpful. Cheyann helped me get a new car insured in an efficient manner. Much better than others agents I used in the past."
We responded:
"Thank you, Euler, for your wonderful feedback! I'm happy to know that our team was responsive and helpful. Cheyann is indeed a valuable part of our team, and I'm glad she could assist you efficiently with your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Rylee Owen

March 7, 2025

5  out of  5
rating by Rylee Owen
"Since the first time I called, Derron has been nothing but perfectly helpful! He is very responsive and makes me feel like he genuinely cares about having my husband and I as clients. He is extremely helpful so matter what or when I ask! He is always looking for ways to help out policy fit us! He is amazing to work with and always has a fun story to share! Whenever someone talks about finding a new insurance company, I always recommend giving him a call."
We responded:
"Thank you, Rylee, for sharing such a wonderful review! I'm delighted to hear that Derron has been so responsive and genuinely caring in assisting you and your husband. It's fantastic to know that he goes above and beyond to ensure your policy fits your needs and even shares a fun story or two! Your recommendation means a lot to us. If you ever need anything else, please feel free to reach out. We're here to help!"
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Kevin Cruz

March 4, 2025

5  out of  5
rating by Kevin Cruz
"Recibi excelente atención con Carolina me ayudó mucho a obtener un buen precio en mi póliza de seguro los recomiendo porque también te ayudan en español..."
We responded:
"¡Gracias, Kevin, por compartir tu experiencia! Nos alegra saber que Carolina pudo ayudarte a obtener un buen precio en tu póliza de seguro. Nos enorgullece ofrecer atención en español para que todos nuestros clientes se sientan cómodos y bien atendidos. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
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Colin Mason

March 4, 2025

5  out of  5
rating by Colin Mason
"I am so happy to have found Caley's State Farm office. Her agents Carolina and Angela took the time and care to provide me, not only with a quote, but also made sure that my actual needs were being met. They reviewed the policy I was looking to replace and found that I wasn't covered like I thought I was. Now, I have more coverage, I feel safer, and as a bonus, saved me tons. My auto insurance rates are less than half what I was paying before. I am a super fan."
We responded:
"Thank you, Colin, for sharing your experience! I'm delighted to know that Carolina and Angela were able to assist you thoroughly and ensure your coverage needs were met. It's fantastic that you're feeling safer and saving on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Judi Colletti

February 25, 2025

5  out of  5
rating by Judi Colletti
"Carolina has been so amazing, she covered everything I needed to know on my policy! Very kind and very pleasant person to talk to, I would recommend them to anybody and she was very professional at it! THANK YOU FOR MY EXPERIENCE WITH STATE FARM, IM ALL SIGNED UP AND READY TO GO! THANKS AGAIN CAROLINA!"
We responded:
"Thank you, Judi, for sharing your experience with us! I'm delighted to hear that Carolina was able to provide you with all the information you needed and that you found her to be both kind and professional. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Welcome to the State Farm family!"
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Allison Evans

February 25, 2025

5  out of  5
rating by Allison Evans
"I had a great experience working with Cheyann. She was responsive and very helpful. I was able to update my insurance after getting a new car in just a few quick email exchanges."
We responded:
"Thank you, Allison, for sharing your experience! I'm delighted to hear that Cheyann was able to assist you efficiently with your insurance update. It's wonderful to know that the process was smooth and quick for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Gutemberg Bissereth

February 21, 2025

5  out of  5
rating by Gutemberg Bissereth
"Ms. Cheyann provided exceptional customer service, expertly assisting with the addition of insurance coverage and the DriveSafe application to my vehicle."
We responded:
"Thank you, Gutemberg, for your wonderful feedback! I'm delighted to know that Cheyann provided you with exceptional service while assisting with your insurance coverage and the DriveSafe application. It's great to have her on our team! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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cindy lopez

February 21, 2025

5  out of  5
rating by cindy lopez
"Lauren, Cheyan and Valeria are the best team! They’re so helpful and always return my calls with any questions and concerns quickly. I highly recommend them for all types of insurance needs!"
We responded:
"Thank you, Cindy, for your wonderful feedback! I'm so happy to hear that Lauren, Cheyan, and Valeria have been so helpful and responsive to your needs. Your recommendation means a lot to us, and we're here for any insurance needs you may have in the future. Don't hesitate to reach out if you have more questions or need assistance!"
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Tim Duffy

February 20, 2025

5  out of  5
rating by Tim Duffy
"Ashlee did a great job of renewing the insurance my '92 Jeep Cherokee after 5-years of rehab (the Jeep, not me). We discussed registering this as a 'classic' vehicle, and Ashlee provided a quote should I pursue this option."
We responded:
"Thank you, Tim, for sharing your experience! I'm happy to hear that Ashlee was able to assist with renewing your insurance policy. It's great that she provided you with a reasonable quote. If you have any more questions, feel free to reach out. We're here to help!"
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Lynette Coutinho

February 13, 2025

5  out of  5
rating by Lynette Coutinho
"My recent experience with Cheyann was excellent. Was patient, provided all my options and answered all questions to assist me in making best decision for my situation. Always have a wonderful experience when interacting with staff and they respond to inquiries within a timely manner."
We responded:
"Thank you, Lynette, for sharing your experience! I'm happy to know that Cheyann was able to assist you with patience and clarity. It's great to hear that our team consistently provides you with a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime."
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Zoom Drain HTX

February 12, 2025

5  out of  5
rating by Zoom Drain HTX
"Ashlee is always so quick to respond to my requests! Thank you!"
We responded:
"I'm happy to hear that Ashlee has been responsive to your requests! Your appreciation means a lot to us. If you need any further assistance, feel free to reach out anytime."
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Charlena Cooper

February 11, 2025

5  out of  5
rating by Charlena Cooper
"Valeria was amazing and helpful"
We responded:
"Thank you, Charlena! I'm glad to hear that Valeria was able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Vonnie Ballensky

February 11, 2025

5  out of  5
rating by Vonnie Ballensky
"I reached out to State Farm to compare rates on homeowners and auto insurance. Derron answered all my questions and made helpful suggestions in regards to my personal insurance needs. There was no pressure and after a second call and round of questions from me, we were able to determine what worked best for me. Very happy with the service and attention to detail I received from Derron."
We responded:
"Thank you, Vonnie, for sharing your experience! I'm glad Derron was able to assist you with your insurance needs and provide helpful suggestions. It's wonderful to know that you felt no pressure and received the attention to detail you were looking for. If you have any more questions or need further assistance, feel free to reach out anytime."
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Bryan & Sarah Pederson

February 7, 2025

5  out of  5
rating by Bryan & Sarah Pederson
"By far, the best experience I have had, in the 25+ years I have dealt with Home/Auto insurance. Derron was very responsive (even answering my inquiry on a weekend!). This team knows what customer service is all about, they don’t oversell, and are incredibly responsive. We were able to basically cut our insurance policy costs in half by switching to State Farm."
We responded:
"Thank you, Bryan & Sarah, for sharing your experience! I'm delighted to know that Derron and our team were able to assist you effectively and provide the level of service you deserve. It's fantastic to hear that we could help you reduce your insurance costs significantly. If you have any questions or need further assistance, feel free to reach out anytime."
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Tina Gibson

February 6, 2025

5  out of  5
rating by Tina Gibson
"I can't even begin to express how happy I am with Caley Baillio's team! I transferred from a different State Farm office after years of bad service, resulting in the canceling of one of my policies. Lauren, at Caley's office came highly recommended from my neighborhood FB group. Communication and the ability to have access to my insurance agents is paramount. Lauren and Ashlee are who I usually speak with. IDK what secret sauce Caley has, but this team has it down to a science. I have gotten more information and responses from Caley's team in the last year, than I did the entire 15 years I was with my previous SF agent. When I call, I get a knowledgeable staff member that always helps with my questions. (Not have to leave multiple messages hoping someone will call back in a week or 2. Which was what I was used to with my other agent) When I email, I always get a same day response. I get reminders for new policies changes, once a year reviews, IN PERSON! I recently had my first review. I was warmly welcomed with a great cup of coffee when I came in. I can't say enough how good it makes me feel, knowing that my needs are literally a phone call or email away. I know that if anything ever happens and I need to file a claim, this amazing team will be there from start to finish. I wish I would have found this team years ago. Now all they need is an Office Goat and they would be perfect!!"
We responded:
"Thank you so much, Tina, for sharing your experience with our team! I'm truly glad to hear that Lauren, Ashlee, and the rest of the team have been able to provide the support and communication you were looking for. It's wonderful to know that the transition to our office has been positive and that you feel well taken care of. We strive to be accessible and responsive, and it's rewarding to know that our efforts are making a difference for you. If you ever have more questions or need assistance, don't hesitate to reach out. And who knows, maybe an Office Goat could be in our future plans!"
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Timothy Hora

January 31, 2025

5  out of  5
rating by Timothy Hora
"Angie was able to help get done what was needed efficiently and was very pleasant to speak with. She could not have done better! Very thankful!"
We responded:
"Thank you, Timothy! I'm glad to hear that Angie was able to assist you efficiently and made the process enjoyable. We're grateful for your feedback and are here to help with any future needs!"
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Misty Romer

January 30, 2025

5  out of  5
rating by Misty Romer
"I have had the pleasure of working with Ashlee Hardeman. She handles all of our COI's for our business. She is very responsive, patient and efficient. Thank you for all your hard work throughout the year!"
We responded:
"Thank you, Misty, for sharing your experience! I'm happy to hear that Ashlee has been responsive, patient, and efficient. We truly appreciate your kind words and are grateful for your continued trust in us. "
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Michelle Stuerke

January 29, 2025

5  out of  5
rating by Michelle Stuerke
"Very helpful. I have really been very happy with this office and Ashlee has been very helpful most recently!"
We responded:
"Thank you, Michelle, for sharing your positive experience! I'm glad to know that our office has been helpful to you, and it's wonderful to hear that Ashlee has been able to assist you recently. We're here for any future needs or questions you may have."
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Janette Sanchez

January 27, 2025

5  out of  5
rating by Janette Sanchez
"I would like to recognize Valeria and Cheyenne for their great customer service. I added an additional vehicle to my auto policy and they made it happen quickly and hassle free. Their promptness and communication was excellent! Thank you, girls! Very satisfied customer, Jeanette Sanchez"
We responded:
"Thank you so much, Jeanette, for sharing your experience! I'm glad to hear that Valeria and Cheyenne provided you with excellent service. Their dedication to prompt and clear communication truly makes a difference. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Desmond Wood

January 25, 2025

5  out of  5
rating by Desmond Wood
"After totalling my car, and expecting a huge headache, especially being 1000 miles from home. I was pleasantly surprised with how easy the interaction went. Angela Mcgullion was extremely helpful. She explained the whole process, and stayed with me the thru the whole thing. Never once felt like I was rushed or that I was a inconvenience. State farm could use more people like here."
We responded:
"Thank you, Desmond, for sharing your experience! I'm happy to know that Angela was able to assist you so effectively during such a challenging time. It's wonderful to hear that you felt supported and never rushed. We truly value having team members like Angela who go above and beyond. If you have any more questions or need further assistance, please don't hesitate to reach out. Safe travels!"
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Edyne Thomas

January 24, 2025

5  out of  5
rating by Edyne Thomas
"“I want to commend Cheyenne and Angie for their excellent customer service. They were both incredibly helpful in answering my questions and made sure to return my calls promptly. Their professionalism and dedication to helping customers really stand out. Thank you for such a positive experience!”"
We responded:
"Thank you, Edyne, for your wonderful feedback! I'm so happy to hear that Cheyenne and Angie provided you with excellent customer service. Their dedication to promptly answering your questions and returning calls is truly commendable. We're grateful to have them on our team. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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Christina Jozwiak

January 22, 2025

5  out of  5
rating by Christina Jozwiak
"Caley's team is very efficient, knowledgeable, and easy to work with. They take care of our small business year after year. Ashlee is quick to respond to her emails and take care of all my needs in a timely fashion."
We responded:
"Thank you, Christina, for your wonderful feedback! I'm so happy to hear that our team has been able to efficiently support your small business over the years. Ashlee's dedication to responding promptly and addressing your needs is truly appreciated. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Angela Baron

January 21, 2025

5  out of  5
rating by Angela Baron
"thanks to cheyann for helping me with my car insurance today!!! she’s very helpful!!!"
We responded:
"Angela, thank you so much for your feedback! I'm delighted to know that Cheyann was able to assist you with your car insurance. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Michael Christian

January 16, 2025

5  out of  5
rating by Michael Christian
"Such a pleasant office, efficiently handled our recent changes to our policy. Always available to help and advise. Thank you Cheyann for your excellent service!"
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to know that our office provided a pleasant experience and efficiently managed your policy changes. Cheyann is indeed a valuable part of our team, and I'm glad her excellent service made a difference. If you need any further assistance or advice, feel free to reach out to us anytime. We're here to help!"
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Matthew Hennessey, DVM

January 16, 2025

5  out of  5
rating by Matthew Hennessey, DVM
"Ashlee is always very helpful, and answers any questions I have."
We responded:
"Thank you, Matthew, for your wonderful review! I'm happy to know that Ashlee has been so helpful and responsive to your questions. We're grateful to have her on our team, and it's fantastic to see her dedication recognized. If you ever need further assistance, feel free to reach out to our office."