
State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
D. Bayles
June 15, 2025
"**After talking to a friend about some recent bad experiences and significant rate increases with Allstate, I was referred to this agency. Derron and I reviewed my current insurance and looked at multiple different options for my home and two vehicles. He was very responsive, patient, informative and helpful. Derron helped me get exceptionally better coverage at less cost than I was paying Allstate. This included the addition of an umbrella policy that I didn't have with Allstate. Thanks to Caley and Derron for all your help! ** Fast Forward to February 2025. Filed two claims within about a week of each of each other. My wife was driving when someone rear ended her, causing significant damage to her vehicle and took off. The other was for a water leak that damaged the laminate floor, drywall, cabinets and other stuff in three rooms of my house. The auto claim sailed right through. SF recommended a highly rated body shop near my house. They gave us a loaner and repaired the vehicle in short order. It's now as good as new. You can't tell that anything happened to it. The leak claim didn't go as smoothly. To put a long story short, I had communication issues with SF Corporate as well as my contractor and SF Corporate didn't see eye to eye on repair costs. I reluctantly reached out Angela and Caley to see if they could lend a hand. They both readily jumped right in and went to work. The next day I was getting quick responses to my questions and messages to Corporate. Communication issue resolved! Shortly after, a compromise was made with my contractor. All three rooms have since been restored and look great. Thank you Angela and Caley!"
"Thank you, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Isaac Briggs
June 13, 2025
"It was a lovely experience talking to Alexislea. She was very helpful and made the process easy. I highly recommend as an agent."
"Thank you, Isaac! I'm happy to hear that Alexislea was able to assist you and make the process smooth. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Joshua Hickey
June 13, 2025
"My wife kids and I went to Donuts with Dad today and it was wonderful. We really enjoyed the food, conversation and coloring options they had for us as a family. Thank you for putting on this event my family and I really enjoyed it."
"Hi, Joshua! I'm so glad you and your family were able to join us for Donuts with Dad. It makes my day to know you enjoyed the food and had a chance to connect over conversation and activities. Events like this give us a chance to step outside of insurance and just spend time with the families we serve. We appreciate you taking the time to share your experience!"
Mike Baxter
June 12, 2025
"Ashley is the best. I really do appreciate all the help and advice from you. I wish more agents were like you. Thank you again for going out of your way to help my family out"
"Thank you, Mike! I'm really happy to hear that Ashley was able to provide such valuable assistance and advice. We always aim to go the extra mile for our customers, and it's wonderful to know that you and your family felt supported. If there's anything else we can do for you, just let us know!"
Hydro Clear Accounting
June 11, 2025
"Darron and Ashlee are excellent and get us everything we need very quickly! They have extensive knowledge in all fields and keep us properly covered with no worries."
"Thank you for your review. I'm glad to hear that Darron and Ashlee have been able to provide you with quick and knowledgeable service. We appreciate your business. If you ever need further assistance, our office is here to help. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Patrice Creag
June 6, 2025
"Cheyann Williams was very helpful"
"Thank you, Patrice! I'm happy to hear that Cheyann was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Franco Barrios
June 5, 2025
"Got helped out by Alexis. She was fantastic. Very helpful and courteous."
"Thank you, Franco! I'm happy to hear that Alexis provided you with fantastic service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Lucia Algood
June 5, 2025
"Cheyann goes above and beyond to help customers, easy, down to earth service. Thank you! 😊"
"Thank you, Lucia! I'm happy to hear that Cheyann provided such exceptional service. We always aim to make our customers feel comfortable and well-supported. If there's anything else we can assist you with, just let us know!"
Elizabeth Woods
June 3, 2025
"I recently moved and needed updated policies with my new address. Ashlee Hardeman at Caley Baillio's State Farm office responded quickly! She not only made the necessary changes but told me what the increase would be, which I didn't think about, and I truly appreciated that! I am staying with this State Farm office!"
"Thank you for your review, Elizabeth! I'm happy to hear that Ashlee was able to assist you promptly with your policy updates and provide you with the information you needed. We appreciate your continued trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nancy Betancourt
June 2, 2025
"Carolina and Ashly are really Professional and knowledgeable, they always work with me and help me get better rate on my insurance."
"Thank you for your review, Nancy! I'm happy to hear that Carolina and Ashlee have been able to assist you with their professionalism and expertise. It's great to know they helped you find a better rate on your insurance. If you need anything else, feel free to reach out!"
Debbie Hedgepath
May 30, 2025
"You can tell this office really cares for their customers! Both Derron and Angie have been quite helpful and patient with me. Caley has done an excellent job with choosing her staff!"
"Thank you, Debbie! I'm happy to hear that our team has been helpful and patient with you. We take pride in having a team that truly cares about our customers. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Greg Gonzales
May 27, 2025
"Update:An issue arose unexpectedly on my policy that needed immediate attention, Cheyann took my call and without hesitation handled the matter in a very timely manner.Thanks for the outstanding customer service. I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"
"Thank you, Greg, for sharing your experience! I'm glad to hear that Carolina was able to assist you with your insurance needs in a knowledgeable and pressure-free manner. It's wonderful to know that the process was pleasant for you from start to finish. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Tiffany St John
May 27, 2025
"Cheyann Williams has been absolutely amazing to work with. She has truly stepped up to the plate with helping me and having understanding to my situation. Great customer service. Shows me I'm taken care of and can depend on her when a crisis comes about."
"Thank you, Tiffany, for sharing your experience! I'm glad to hear that Cheyann has been so supportive and understanding of your situation. It's wonderful to know you feel well taken care of and can rely on her during challenging times. If you ever need further assistance, don't hesitate to reach out to our office."
Hollie Wallace
May 9, 2025
"They have been extremely helpful with our cars and house"
"Thank you, Hollie, for your wonderful feedback! I'm happy to know that our assistance with your policies has been valuable. If you have any more questions or need further assistance, feel free to reach out anytime."
Sherry Spencer
May 8, 2025
"I want to thank Ashlee C for helping me solve an issue I had. Your the best!"
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Ashlee was able to assist you with your issue. We are grateful to have her on our team. If you need any further assistance, please feel free to reach out to our office anytime!"
Carl Miranda
May 3, 2025
"I went to State Farm to understand clearly what I was paying for and if I needed to change anything Ashley was polite responsive and helpful it was nice to be treated so respectfully I trust them"
"Thank you, Carl, for sharing your experience! I'm glad Ashley was able to assist you with clarity and respect. It's wonderful to know you felt well-informed and valued. If you have any more questions or need further assistance, don't hesitate to reach out."
Chayce Rikard
April 26, 2025
"Such a nice place of business. Love it"
"Thank you, Chayce, for your kind words! I'm glad you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Chad Rogers
April 25, 2025
"I have been with State Farm and Caley's agency for many years now. They have always been very friendly and helpful, and very knowledgeable. Today I added a new vehicle after having been quoted previously, and Cheyann was able to pull up my quote, answer all my questions, and got my payment processed and policy started very quickly. Excellent customer service, as always! I highly recommend this agency."
"Thank you, Chad, for your kind words and for being a loyal part of our State Farm family for so many years! I'm glad to hear that Cheyann was able to assist you efficiently with your new policy. Your recommendation means a lot to us. We're here for any future needs or questions you might have!"
Michael Bloom
April 24, 2025
"Had a little bit of an issue with paperwork but Angie worked really hard to get it resolved in a timely manner, very satisfied with Angie and State farm."
"Thank you, Michael, for sharing your experience! I'm happy to know that Angie was able to assist you efficiently with the paperwork. Your satisfaction is important to us, and we're grateful for your business with our office and team. If you have any more questions, please feel free to reach out."
Andrea Taylor
April 23, 2025
"Very responsive to customer needs!"
"Thank you, Andrea, for your wonderful feedback! I'm glad to know that our responsiveness met your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Grace Mills
April 23, 2025
"Outstanding Service from our State Farm Agents! We've had the pleasure of working with our State Farm insurance agents Carolina and Ashlee for approximately 6 months, and I can't say enough good things about our experiences. From the very first interaction, they were professional, knowledgeable, and genuinely caring… because “CHOOSE KINDNESS” really matters and makes all the difference in the world. A true treasure in this day and age. They took the time to explain all our coverage options in a way that made sense and made sure we felt confident in our choices. What really sets them apart is their unmatched dedication to customer service. This level of customer service comes from the (top), I can’t thank Caley Baillio enough for sharing her beautiful heart with the world through her amazing team of agents. Whether we’ve had questions about our policy, needed help with our renewal, or just wanted advice on how to better protect our home and car, they’ve always been quick to respond and incredibly helpful. It’s rare to find someone who treats you like more than just a number—but like family, that’s exactly what they do. I highly recommend Caley Baillio - State Farm Insurance Agent to anyone looking for a trustworthy, responsive, and compassionate insurance professional. They truly go above and beyond, and we’re so grateful to have them in our corner!"
"Thank you, Grace, for taking the time to share such a kind review! I’m glad to hear you’ve had a positive experience with Carolina and Ashlee. Their commitment to attentive and informed service is something we truly value. It’s great to know you’ve felt welcomed by our team, and we’re happy to assist with your insurance questions or coverage options anytime. Your recommendation is sincerely appreciated!"
Gordon Martinson
April 16, 2025
"Caley and her team are awesome!! Always responsive and helpful"
"Thank you, Gordon! I'm glad to know that you find our team responsive and helpful. Your satisfaction is important to us, and we're here to assist with any of your insurance needs. Feel free to reach out anytime!"
Aaron Hunter
April 15, 2025
"Cheyann is the best. Tons of help and knowledge about policy revisions and finding me the lowest rate possible with the most coverage. Thank you!"
"Thank you, Aaron! I'm happy to hear that Cheyann was able to assist you with policy revisions and securing the best rate with comprehensive coverage. We appreciate your feedback and are here for any future questions or needs!"
Trey shirey
April 7, 2025
"Cheyann was suck a great help with getting my spouse added on to my policy it was quick and easy and she explained so much I did not know about. Thank you so much"
"Thank you for sharing your experience, Trey! I'm happy to hear that Cheyann was able to assist you efficiently and provide valuable information. If you have any more questions or need further assistance, feel free to reach out. We're here for you!"
Catherine Westmoreland
March 28, 2025
"Thank you for the delicious tea at HTeaO. You made our day!!"
"I'm happy to hear you enjoyed the tea, Catherine! It's wonderful to know it made your day. If you have any questions or need assistance, feel free to reach out."