State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randall Slack
July 31, 2025
5
out of
5
rating by Randall Slack
"Angie is great! She is so patient and nice to me. She definitely adds real value to your company! I have never had an insurance company with someone so helpful. Thanks!"
Francisco Nguyen
July 28, 2025
5
out of
5
rating by Francisco Nguyen
"I had the pleasure of speaking with Ashlee as I had to get my vehicle coverages up to date (adding new vehicles, people, etc.) Ashlee was very helpful and ensured I knew of all the potential savings I could be eligible for, but not pushy whatsoever. I’ve had Statefarm for some time and will continue to do so with the excellent customer service provided. Thank you, Ashlee!"
We responded:
"Thank you for your review, Francisco! I'm happy to hear that Ashlee was able to assist you with updating your vehicle coverages and provide helpful information about potential savings. We appreciate your continued faith in our office and are committed to maintaining the excellent service you’ve come to expect. Let us know if there's anything else we can do for you!"
Tanya Hardin
July 18, 2025
5
out of
5
rating by Tanya Hardin
"Angie did a great job working with us while getting our roof replaced. She was so helpful and knowledgeable. Angie made the whole process a lot easier. We could not have been more pleased with Angie and State Farm. Buddy and Tanya Hardin"
We responded:
"Thank you for your review, Tanya! I'm happy to hear that Angie was able to assist you so effectively during your roof replacement. Her dedication and expertise are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kathy Powers
July 11, 2025
5
out of
5
rating by Kathy Powers
"Ashlee did a great job had all the answers to my questions. Completed addition of new car to my insurance very quickly"
We responded:
"Thank you, Kathy! I'm happy to hear that Ashlee was able to assist you effectively and quickly with your insurance. We appreciate your feedback and are always here to help with any other questions or needs you might have. Thanks for choosing us!"
Elizabeth Nienhaus
July 11, 2025
5
out of
5
rating by Elizabeth Nienhaus
"I really enjoy working with Caley Baillio State Farm. Ashlee helped me today and she did a great job. Everyone at this office is so helpful and I appreciate all they do! Thank you State Farm team!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Ashlee and the rest of our team have been so helpful. We appreciate your kind words and are grateful for your trust in us. If you ever need anything else, feel free to reach out!"
J O N
July 8, 2025
5
out of
5
rating by J O N
"Came in to add a vehicle to my policy. I expected it to be a long process. Lauren and Ashlee helped me out and I was out of there in no time."
We responded:
"Thank you for your review, J O N! I'm happy to hear that Lauren and Ashlee made the process quick and efficient for you. We always aim to provide fast and friendly service. If you ever need anything else, feel free to reach out!"
Peggy Barriga
July 8, 2025
5
out of
5
rating by Peggy Barriga
"Angie helped me through the claim process in a calm professional manner and assured that my car was repaired in a timely manner. I love this StateFarm office and appreciate Angie's kind efficient manner. Peggy B."
We responded:
"Thank you for your review, Peggy! I'm happy to hear that Angie was able to assist you with your claim in such a calm and professional way. We're grateful for your appreciation of our office and Angie's efforts. If you need anything else, feel free to reach out!"
Shana Matlock
July 4, 2025
5
out of
5
rating by Shana Matlock
"Ashley was amazing helping me transfer my new tundra to my policy and taking the old vehicle off. She was very professional and I loved working with her."
We responded:
"Thank you for your review, Shana! I'm happy to hear that Ashley provided such excellent service while assisting with your policy changes. We appreciate your kind words and are always here to help with any insurance needs you may have. Thanks for choosing us!"
mikayla murray
June 27, 2025
5
out of
5
rating by mikayla murray
"Lauren and Angie have been so helpful with my switch over to State Farm. They have answered my questions exceptionally and are always quick to respond. Highly recommend!"
We responded:
"Thank you, Mikayla! I'm happy to hear that Lauren and Angie have been so helpful during your transition to State Farm. It's wonderful to know they provided exceptional service and quick responses. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Alicia Gutierrez
June 26, 2025
5
out of
5
rating by Alicia Gutierrez
"I am in the process of moving into a new apartment in a little over a month and needed to get my renters insurance put together for the new place. Ashlee was a absolute rock star getting the process started for me!"
We responded:
"Thank you for your review, Alicia! I'm happy to hear that Ashlee was able to assist you with setting up your insurance. We’re always here to help with any other needs you might have!"
D. Bayles
June 15, 2025
5
out of
5
rating by D. Bayles
"**After talking to a friend about some recent bad experiences and significant rate increases with Allstate, I was referred to this agency. Derron and I reviewed my current insurance and looked at multiple different options for my home and two vehicles. He was very responsive, patient, informative and helpful. Derron helped me get exceptionally better coverage at less cost than I was paying Allstate. This included the addition of an umbrella policy that I didn't have with Allstate. Thanks to Caley and Derron for all your help! ** Fast Forward to February 2025. Filed two claims within about a week of each of each other. My wife was driving when someone rear ended her, causing significant damage to her vehicle and took off. The other was for a water leak that damaged the laminate floor, drywall, cabinets and other stuff in three rooms of my house. The auto claim sailed right through. SF recommended a highly rated body shop near my house. They gave us a loaner and repaired the vehicle in short order. It's now as good as new. You can't tell that anything happened to it. The leak claim didn't go as smoothly. To put a long story short, I had communication issues with SF Corporate as well as my contractor and SF Corporate didn't see eye to eye on repair costs. I reluctantly reached out Angela and Caley to see if they could lend a hand. They both readily jumped right in and went to work. The next day I was getting quick responses to my questions and messages to Corporate. Communication issue resolved! Shortly after, a compromise was made with my contractor. All three rooms have since been restored and look great. Thank you Angela and Caley!"
We responded:
"Thank you, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Isaac Briggs
June 13, 2025
5
out of
5
rating by Isaac Briggs
"It was a lovely experience talking to Alexislea. She was very helpful and made the process easy. I highly recommend as an agent."
We responded:
"Thank you, Isaac! I'm happy to hear that Alexislea was able to assist you and make the process smooth. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Joshua Hickey
June 13, 2025
5
out of
5
rating by Joshua Hickey
"My wife kids and I went to Donuts with Dad today and it was wonderful. We really enjoyed the food, conversation and coloring options they had for us as a family. Thank you for putting on this event my family and I really enjoyed it."
We responded:
"Hi, Joshua! I'm so glad you and your family were able to join us for Donuts with Dad. It makes my day to know you enjoyed the food and had a chance to connect over conversation and activities. Events like this give us a chance to step outside of insurance and just spend time with the families we serve. We appreciate you taking the time to share your experience!"
Mike Baxter
June 12, 2025
5
out of
5
rating by Mike Baxter
"Ashley is the best. I really do appreciate all the help and advice from you. I wish more agents were like you. Thank you again for going out of your way to help my family out"
We responded:
"Thank you, Mike! I'm really happy to hear that Ashley was able to provide such valuable assistance and advice. We always aim to go the extra mile for our customers, and it's wonderful to know that you and your family felt supported. If there's anything else we can do for you, just let us know!"
Hydro Clear Accounting
June 11, 2025
5
out of
5
rating by Hydro Clear Accounting
"Darron and Ashlee are excellent and get us everything we need very quickly! They have extensive knowledge in all fields and keep us properly covered with no worries."
We responded:
"Thank you for your review. I'm glad to hear that Darron and Ashlee have been able to provide you with quick and knowledgeable service. We appreciate your business. If you ever need further assistance, our office is here to help. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Patrice Creag
June 6, 2025
5
out of
5
rating by Patrice Creag
"Cheyann Williams was very helpful"
We responded:
"Thank you, Patrice! I'm happy to hear that Cheyann was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Franco Barrios
June 5, 2025
5
out of
5
rating by Franco Barrios
"Got helped out by Alexis. She was fantastic. Very helpful and courteous."
We responded:
"Thank you, Franco! I'm happy to hear that Alexis provided you with fantastic service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Lucia Algood
June 5, 2025
5
out of
5
rating by Lucia Algood
"Cheyann goes above and beyond to help customers, easy, down to earth service. Thank you! 😊"
We responded:
"Thank you, Lucia! I'm happy to hear that Cheyann provided such exceptional service. We always aim to make our customers feel comfortable and well-supported. If there's anything else we can assist you with, just let us know!"
Elizabeth Woods
June 3, 2025
5
out of
5
rating by Elizabeth Woods
"I recently moved and needed updated policies with my new address. Ashlee Hardeman at Caley Baillio's State Farm office responded quickly! She not only made the necessary changes but told me what the increase would be, which I didn't think about, and I truly appreciated that! I am staying with this State Farm office!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Ashlee was able to assist you promptly with your policy updates and provide you with the information you needed. We appreciate your continued trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nancy Betancourt
June 2, 2025
5
out of
5
rating by Nancy Betancourt
"Carolina and Ashly are really Professional and knowledgeable, they always work with me and help me get better rate on my insurance."
We responded:
"Thank you for your review, Nancy! I'm happy to hear that Carolina and Ashlee have been able to assist you with their professionalism and expertise. It's great to know they helped you find a better rate on your insurance. If you need anything else, feel free to reach out!"
Debbie Hedgepath
May 30, 2025
5
out of
5
rating by Debbie Hedgepath
"You can tell this office really cares for their customers! Both Derron and Angie have been quite helpful and patient with me. Caley has done an excellent job with choosing her staff!"
We responded:
"Thank you, Debbie! I'm happy to hear that our team has been helpful and patient with you. We take pride in having a team that truly cares about our customers. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Greg Gonzales
May 27, 2025
5
out of
5
rating by Greg Gonzales
"Update:An issue arose unexpectedly on my policy that needed immediate attention, Cheyann took my call and without hesitation handled the matter in a very timely manner.Thanks for the outstanding customer service. I had been shopping for auto and home insurance, I was passing by and decided to stop. Carolina was very knowledgeable and went over my options without pressuring me to make a decision. The process was very pleasant from the beginning until the end when I finalized the paperwork to give them my business. Thanks"
We responded:
"Thank you, Greg, for sharing your experience! I'm glad to hear that Carolina was able to assist you with your insurance needs in a knowledgeable and pressure-free manner. It's wonderful to know that the process was pleasant for you from start to finish. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Tiffany St John
May 27, 2025
5
out of
5
rating by Tiffany St John
"Cheyann Williams has been absolutely amazing to work with. She has truly stepped up to the plate with helping me and having understanding to my situation. Great customer service. Shows me I'm taken care of and can depend on her when a crisis comes about."
We responded:
"Thank you, Tiffany, for sharing your experience! I'm glad to hear that Cheyann has been so supportive and understanding of your situation. It's wonderful to know you feel well taken care of and can rely on her during challenging times. If you ever need further assistance, don't hesitate to reach out to our office."
Hollie Wallace
May 9, 2025
5
out of
5
rating by Hollie Wallace
"They have been extremely helpful with our cars and house"
We responded:
"Thank you, Hollie, for your wonderful feedback! I'm happy to know that our assistance with your policies has been valuable. If you have any more questions or need further assistance, feel free to reach out anytime."
Sherry Spencer
May 8, 2025
5
out of
5
rating by Sherry Spencer
"I want to thank Ashlee C for helping me solve an issue I had. Your the best!"
We responded:
"Thank you, Sherry, for sharing your experience! I'm happy to hear that Ashlee was able to assist you with your issue. We are grateful to have her on our team. If you need any further assistance, please feel free to reach out to our office anytime!"