State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Loreta Nrecaj
August 28, 2024
5
out of
5
rating by Loreta Nrecaj
"I had a wonderful experience with Carolina. She was accommodating to what i needed for my car insurance as well as very kind! I called a few other insurance companies before i called State Farm and i got quoted $400-500. Which was too much for me as a college student. However, i called State Farm and spoke to Carolina and she helped me find a perfect plan that is on the cheaper side. If you are looking for insurance call State Farm in tomball and ask for Carolina!"
We responded:
"Loreta, thank you for sharing your experience! I'm glad Carolina could assist you in finding an affordable car insurance plan that fits your needs. We appreciate your recommendation and are here for any future questions or assistance you may need. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Hydro Clear Accounting
August 20, 2024
5
out of
5
rating by Hydro Clear Accounting
"Darron and Ashlee are excellent and get us everything we need very quickly! They have extensive knowledge in all fields and keep us properly covered with no worries."
We responded:
"Thank you for your review. I'm glad to hear that Darron and Ashlee have been able to provide you with quick and knowledgeable service. We appreciate your business. If you ever need further assistance, our office is here to help. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Staci Ross
August 7, 2024
5
out of
5
rating by Staci Ross
"Angie is awesome! She was so helpful and attentive with our claims after a major storm in our area. We love her!"
We responded:
"Hey Staci, Thanks a bunch for the awesome review! So happy to hear Angie was helpful and attentive with your claims after the storm. We love having her on our team too! If you need anything else, we're here for you. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Sam Jarrar
July 29, 2024
5
out of
5
rating by Sam Jarrar
"Very helpful staff, props to Derron and Cheyann for always being there to help!"
We responded:
"Hey Sam! Thanks a bunch for the awesome review! We're so happy to hear that Derron and Cheyann have been helpful. If you need anything else, we're always here for you! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Chris
July 28, 2024
5
out of
5
rating by Chris
"Angie and Ashlee were super helpful and knowledgeable! Highly recommend, after having a horrible experience with AllState it was nice to do business with a company that actually cares!"
We responded:
"Hey Chris, thanks a bunch for the awesome review! I'm so glad Angie and Ashlee could help you out and make your experience a positive one. We really appreciate your recommendation and are here for any future needs you might have! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Mo Owens
July 26, 2024
5
out of
5
rating by Mo Owens
"Outstanding, professional service provided by SF Agent Carolina - she is incredibly knowledgeable and very helpful - she took the time to explain all the details and options available to me. She answered all my questions with ease and provided valuable insight - it was clear that Carolina had my best interests at heart. Thank you, Carolina!"
We responded:
"Hi Mo! I'm so glad to hear about your outstanding experience with Carolina! It's wonderful that she was able to provide you with knowledgeable and helpful service, taking the time to explain all the details and options. We're grateful to have her on our team! If you have any more questions or need further assistance, feel free to reach out anytime. Thanks again for your kind words! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Owehiman Díaz
July 24, 2024
5
out of
5
rating by Owehiman Díaz
"Muy bien servicio, me ayudaron con precio y buenos descuentos"
We responded:
"Hola Owehiman, ¡Gracias por sus amables palabras! Me alegra saber que nuestro equipo pudo ayudarle con precios y descuentos. ¡Estamos aquí para cualquier cosa que necesite en el futuro! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Tessa Murray
July 23, 2024
5
out of
5
rating by Tessa Murray
"Angie and Carolina helped me so much with switching two policies over and starting a new renters policy for my daughter. They were very prompt and explained things I didn’t understand. They were also very willing to change things on the policy for me to compare. I appreciate their willingness to help me find policies to fit my needs."
We responded:
"Tessa, thanks a bunch for your awesome review! I'm so glad Angie and Carolina could help you with switching your policies and setting up a new renters policy for your daughter. It's great to know they were prompt and clear in their explanations. We appreciate your kind words and are always here to help with any future needs! Caley Baillio - State Farm Insurance Agent, Tomball, TX"
lori garcia
July 3, 2024
5
out of
5
rating by lori garcia
"Carolina helped us get home and auto insurance in place and found us some discounts for our teenage driver. Thanks Carolina.!"
We responded:
"Lori, we’re so glad to hear how Carolina was able to help you with your home and auto insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider, we hope we’ll be able to fulfill your insurance needs for years to come!"
RICHARD NEAL
July 2, 2024
5
out of
5
rating by RICHARD NEAL
"In business I have had the displeasure of dealing with insurance companies on all. Whether it be auto, life, medical, workers comp, GL you name it I have had to fight the conglomerates for rates, feedback and service. All to no avail. Until a year or so ago when I finally had washed my hands and contacted a local branch of state farm here in tomball texas. I explained that my small business has moving parts. Lots of them. And the company downtown on 63th floor looked at us as a ticket number as if I was setting in the dmv. There was no concern of our operations therefore getting specialized guidance was a backburner lifestyle. And here I was at a pivot point of frustration, when I spoke with Darren and Ashely. I explained my needs, I explained our financial situation, I explained how important it was for someone to take into account that we need a firm that could be maleable to our needs. And it was exactly what we found at their office. Ashley's communication is second to none. And Darren abilities at consolidating our policies to save money has been hands down the best I have ever seen."
We responded:
"Richard! Wow- I don't even know where to begin. Thank you so much for taking the time to give such an incredible review and even more for highlighting Derron and Ashlee. They do an amazing job here. We are so happy to have earned your business and grateful you trust us with your personal and commercial insurance needs. You've been a pleasure to work with!"
J Sanchez
June 28, 2024
5
out of
5
rating by J Sanchez
"We are an up and coming small business and State Farm has always been a great help. Ashlee is always quick to respond to our needs, and whenever we are faced with unfamiliar processes with insurance and owning a business, Ashlee is always there to make sure we stay moving forward, keeping us well informed. Thank you State Farm!"
We responded:
"J Sanchez, your review means a lot to us! We're pleased to hear that Ashlee has been proactive in assisting your small business, ensuring you stay well-informed and moving forward. We're grateful for the opportunity to support you and your business. Please feel free to reach out for any future insurance needs! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Rebeca Rojas
June 28, 2024
5
out of
5
rating by Rebeca Rojas
"I have always been helped by Ashlee Hardeman with Caley Baillios State Farm she is always very attentive to the needs of my policy and always is on top of any emails sent in regards to request in the policy wether it be a partial payment or just any help in regards to charges. Thank you Ashlee for your excellent service !!!!! Always a pleasure doing business with you !!"
We responded:
"Rebeca, thank you for recognizing Ashlee's attentive and excellent service! We're pleased to hear that she's always on top of your policy needs and requests. Your satisfaction is our priority, and we're grateful for your positive feedback. Please don't hesitate to reach out for any future assistance! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Carlos Alexis Roa
June 27, 2024
5
out of
5
rating by Carlos Alexis Roa
"Mi nombre es Carlos agradecido con la señora Carolina de state farm por su atención y comprensión, eres la mejor en esa oficina atiende en español amablemente y soluciona así que la recomiendo el tiempo en que se fue de esa oficina me hizo falta gracias por regresar y ayudarme de nuevo"
We responded:
"Carlos, agradecemos su apoyo y confianza en nuestra agente Carolina. Nos alegra saber que su atención y soluciones fueron de gran ayuda. ¡Estamos aquí para usted siempre que lo necesite! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Amy Reneau
June 27, 2024
5
out of
5
rating by Amy Reneau
"Always provide quick and efficient help with any questions we have. Very friendly and easy to work with."
We responded:
"Amy, I'm pleased to hear that you find our team quick and efficient in assisting you with any questions. We strive to provide friendly and easy service, and we're grateful for your positive feedback. Please don't hesitate to reach out for any future insurance needs or inquiries! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Braeden Lightner
June 27, 2024
5
out of
5
rating by Braeden Lightner
"Carolina is awesome!!"
We responded:
"Braeden, I'm thrilled you had an awesome experience with us! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
John Schank
June 26, 2024
5
out of
5
rating by John Schank
"Angie went out of her way to help repair my car from hail damage. . She’s excellent at her job. She helped to set up car rentals and followed up With the rental companies"
We responded:
"John, I'm thrilled to hear that Angie provided excellent service in helping repair your car from hail damage! We're pleased she went above and beyond to assist with setting up car rentals and following up with the rental companies. Your satisfaction is our priority, and we're grateful for your positive feedback! Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Evette
June 13, 2024
5
out of
5
rating by Evette
"I dread these conversations, and shopping around for quotes. I stumbled upon this agency and to my absolute benefit I got Carolina T. as my SF agent. She made me feel so warm, she was very inviting and educated me on how to best insure my cars, home and life. I've saved about $250 per month in switching over with this agency. So happy I found Carolina and her team! I'm definitely a long term member. Thanks Carolina!"
We responded:
"Thank you so much for highlighting our awesome team member Carolina! She does an incredible job helping our customers and educating them. I'm so happy she was able to help you with your auto, home and life insurance! Thank you for trusting our agency. We appreciate your business!"
Kelly Sykes
June 5, 2024
5
out of
5
rating by Kelly Sykes
"Ashley was excellent agent., fast and friendly."
We responded:
"Thank you so much for your thoughtful review, Kelly! She truly cares about our customers, and we appreciate you letting us know how well she was able to assist you. - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Yoledys Ortega
May 8, 2024
5
out of
5
rating by Yoledys Ortega
"Excelente atención por parte de Carolina, muy amable y dispuesta en aclarar todas mis inquietudes. Fue muy atenta e interesada en poder ayudarme. Mil gracias 😊"
We responded:
"Yoledys, ¡gracias por tu excelente reseña! Estamos encantados de saber que Carolina te brindó una atención amable y dispuesta. Nos alegra saber que quedaste satisfecha con nuestras explicaciones y ayuda. ¡Estamos aquí para cualquier otra consulta que tengas en el futuro! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Doug Wilson
April 30, 2024
5
out of
5
rating by Doug Wilson
"We purchased a new vehicle today. I called my State Farm agent Caley Baillio to get insurance added for the new vehicle and to cancel coverage for the one I traded. Ashlee answered the phone. Within just a few minutes she took my information, made the switch, and sent me new id cards. Thank you Ashlee!"
We responded:
"Thank you so much for taking the time to give us a review. Ashlee does an incredible job here and really appreciate you highlighting her! Enjoy your new vehicle purchase and thank you for being our customer!"
Chheang Va
April 22, 2024
5
out of
5
rating by Chheang Va
"Derron Whittaker was able to turn around a quote for home, auto and umbrella pretty quick. I was running up against time and he was able to make it happen. Detailed, thorough, and easy to work with."
We responded:
"Hi Chheang! Thank you for the five-star rating for Derron! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most! - Caley Baillio - State Farm Insurance Agent"
elizabeth chavez
April 20, 2024
5
out of
5
rating by elizabeth chavez
"Carolina Townsel es muy amable, me ayuda con las preguntas que tengo y ayuda a resolver rapido y es muy eficiente. Estoy muy agradecida con ella! Es la mejor de la oficina ☺️"
We responded:
"Gracias por tomarse el tiempo para revisar nuestra agencia, Elizabeth. Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. Carolina siempre cuenta una excelente atención a nuestros clientes. ¡Esperamos poder servirle durante muchos años! - Caley Baillio - State Farm Insurance Agent"
James Myatt
April 16, 2024
5
out of
5
rating by James Myatt
"Team is always on top of it. Even some of the non-standard stuff they’ve been great. Thanks for the extra help Angie!"
We responded:
"James, we appreciate you taking the time to let us know how we're doing! It's fantastic knowing our team has been able to assist you effectively, even with non-standard requests. Angie is a valuable member of our team, and we're glad she could provide you with the extra help you needed. Thank you for choosing us, and we look forward to continuing to provide you with the customer service and insurance coverage you deserve! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
Ömer Sarı
April 4, 2024
1
out of
5
rating by Ömer Sarı
"I was working with this agency more than 2 years It is totally awful do not waste your money over there. First of all I had an old car I only got uninsured motorist coverage for a hit and run situation. I parked my car front of my house which is super safe and nice neighborhood someone hit my car damage my back door and door glass I took all pictures to claim at the end they did not cover anything and they find reason as "vandalism". So no coverage with that situation. Today I just learnt I do have a past due balance from 2 years ago because of their system make mistake they remove multicar discount but giving me same price as usual now they asking me this money. It s not my problem either Im not working at this company can check your system mistakes you need to find to person who is responsible with this mistake not charging your customers with the past due !!! We not responsible of your mistakes. So I recommend to not work with this place !"
We responded:
"Hi Omer, I'm sorry this was your experience. I'd be happy to chat with you about this as our files show a different account to the series of both events mentioned in your review. Please let me know. Thanks."
Sandra Chastain
March 27, 2024
5
out of
5
rating by Sandra Chastain
"Ashlee Hardeman has been very patient and helpful with all of my recent requests."
We responded:
"We are grateful for your 5-star rating, Sandra Chastain! Ashlee and the entire team at our office are thrilled to have been able to assist you with your recent requests. Thank you for choosing Caley Baillio - State Farm Insurance Agent, Tomball, TX."